The Trouble with Equity-Stake and Shared-Services-Spinout Models in Outsourcing | White Paper
How do outsourcing service providers grow their businesses? Do buyers need to understand the providers’ strategies?
How do outsourcing service providers grow their businesses? Do buyers need to understand the providers’ strategies?
An Outsourcing Center survey found a significant correlation between root causes of failure and two increasingly popular approaches to outsourcing.
In today’s world of belt tightened and falling stock prices, how do you fund an outsourcing initiative? Vensure gives entrepreneurs the ability to trade their development projects for equity.
Just knowing the objectives you want to achieve by outsourcing is not enough. You have to build a strong relationship. Here’s the story of innovative first steps taken to ensure the Bank had the right partner and that the parties won’t be having any tug-of-war incidents.
Birds of a feather flock together aptly describes the beginnings of the outsourcing relationship between Commonwealth Bank of Australia and its supplier-partner, EDS Australia. Both organizations are huge, both are global, both are renowned for the top-notch services they provide for their customers, and both fly on the wings of innovation when it comes to business ventures. Commonwealth is Australia’s largest domestic financial services organization (largest domestic bank, largest funds manager, largest online stockbroker, and among the largest insurance companies). It has more than 10 million customers, more than 110,000 location points, 3000 ATMs, 120,000 point-of-sale terminals, Internet banking, online telephone banking; and its Web site handles more than 10% of the total trades on the Australian stock exchange on any given day. 1,400 Commonwealth employees transferred to EDS when the October 1997 contract was signed.
HEALTHradius is an application service provider (ASP) for health care providers and public health agencies. The company’s application decreases the cost of health care data management for health plans and public health departments by managing their databases. For example, federal law requires health plans to submit a report measuring their immunization rates if they want to be reimbursed by Medicaid. They can get this information from us, says Gene Shook, vice president of operations and development for the Bellevue, Washington ASP.