In today’s tough outsourcing marketplace, winning all the business you can is the name of the game for suppliers. Being able to articulate what differentiates your brand in the marketplace is one way to increase your wins. Brenna Garratt knows how.
David Letterman didn’t do a Top Ten outsourcing list, so we compiled one for him. Read why the Hewitt/Exult merger, the TXU/Capgemini deal, and EDS’ fallen angel status made the list.
On June 16 two human resources (HR) outsourcing giants announced they are merging. Hewitt Associates, the industry leader in benefits administration, is purchasing Exult Inc., the industry leader in HR outsourcing (HRO). The merger provides great synergies because benefits administration is a key component of HRO.
Gartner says 85 percent of American companies will have outsourced some portion of HR by next year. Here’s what’s happening in this dynamic sector of BPO.
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
The conservative BMO Financial Group found it had to adapt to the brave new world of banking. BMO outsourced all its HR transaction processes to Exult so it could concentrate on strategic HR issues. That was the easy part. Deciding what to outsource was difficult, so BMO sought help from Everest.
For global corporations, the outsourcing of non-core functions has become not just a smart business move, but a critical strategy for maintaining a competitive edge and increasing market share and shareholder value. Corporate leaders know they need to understand what outsourcing means and stay current with leading edge practices.
A pure play, full service HR service provider finally reported a profitable quarter. This is good news for service providers — Exult’s success proves profitability is possible.
BP, one of the world’s largest companies, considers it a best practice to outsource as many non-core processes as possible. But outsourcing HR was considered a crucial component of its organizational transformation. Here’s the story of how a groundbreaking deal successfully achieved objectives.
Just knowing the objectives you want to achieve by outsourcing is not enough. You have to build a strong relationship. Here’s the story of innovative first steps taken to ensure the Bank had the right partner and that the parties won’t be having any tug-of-war incidents.
BPO became accepted by mainstream America in 2001. The happy results: Exult’s contracts doubled.
How to create an ‘us’ without destroying the ‘me’ in an outsourcing relationship.
How can you minimize risks when selecting a fairly new company as your supplier? Here’s what BP and Bank of America did when they outsourcing their HR to Exult.
In June, Exult Inc. named Campbell its chief operating officer. Before he joined Exult, a Web-enabled human resources (HR) outsourcing provider for large, multinational corporations, Campbell helped propel Ernst & Young’s Global Outsourcing practice to $400 million. He began his outsourcing career while at Andersen Consulting (now Accenture) in the early 1990’s when outsourcing was still synonymous with IT.
Exult and PricewaterhouseCoopers: Two BPO Vendors Who Are Doing Things Right – Much that LeapSource did wrong, its colleague at Exult did right, says Marc Pramuk, senior industry analyst for IDC in Framingham, Massachusetts.
Exult, a human resources (HR) outsourcing vendor, faced a dilemma that is becoming increasingly common in the business process outsourcing (BPO) world. Exult’s global 550 customers are outsourcing their HR operations to the Irvine, California pure play provider. Currently, Exult has HR 18 processes in its Web-based e HR offering. One of those offerings is international assignment services. Exult offers this expatriation service but lacked the technology for it.