Tag: force majeure

<i>Force Majeure</i> After 9/11: New Issues in a New World | Article

Force Majeure After 9/11: New Issues in a New World | Article

New York’s terrorist attacks have forced buyers to revisit the force majeure events clauses in their outsourcing contracts. The typical clause has the buyer bearing all the risk. Attorney Bruce Leshine has new verbage that shares that risk with the provider.

EURO: Ready or Not, Here It Comes | Article

EURO: Ready or Not, Here It Comes | Article

On January 1, 1999, eleven member countries of the European Union (EU) will adopt the Euro as their common currency. This move has complex implications for outsourcing in Europe. It will affect existing and new contracts and, more fundamentally, have an impact on the market structure.

By August 1, 1998 Read More →

Negotiating Effective Service Level Agreements (SLAs) | Article

Negotiating Effective Service Level Agreements (SLAs) (continued): SLAs are now part of outsourcing’s alphabet soup. In recent years, outsourcing consultants and lawyers have heavily emphasized the importance of including SLAs in contracts. That trend comes from experience gained when many customers learned that they had little ability to influence the outsourcer’s performance without an SLA.