Indian service providers are investing in engineering labs where their scientists work on innovations and file for trademarks and patents. Global companies continue to outsource research and development. But these outsourcing relationships are different. Read how to make them successful.
HCL Infrastructure Service Division Releases Blackbook, a Primer on Remote Infrastructure Management | Article
Can an outsourcing supplier manage IT infrastructure remotely? HCL’s Anant Gupta has written a book to answer that question. HCL self-published The Blackbook, a primer on how Remote Infrastructure Management Outsourcing (RIMO) is shaping up. Today buyers can outsource up to 85 percent of their infrastructure remotely.