Tag: HCL Technologies

Retail Trends Embrace Technology in 2013 | Article

Retail Trends Embrace Technology in 2013 | Article

The most urgent challenge of 2012 in the retail space was consumers’ rapidly growing mobility and digital empowerment. Retailers responded by devising new ways to attract, engage and retain these droves of customers and meet their fleet-footed demand for products and services—on the customers’ devices and terms. In short, customers have embraced online shopping with […]

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Outsourcing providers have been offering their clients analytics services for at least 15 years. “But today the interest in analytics is completely unprecedented,” reports Pankaj Kulshreshtha, senior vice president, analytics and research at Genpact. Earlier, clients only considered a few specialized functions were appropriate for the ‘quants’; today it’s all functions, he notes. “Procurement, marketing […]

The Retail Revolution: Big Changes in Store for 2012 | Article

The Retail Revolution: Big Changes in Store for 2012 | Article

The past few years have not been kind to retailers. Sluggish economies, shrinking margins and a more cost-conscious consumer have taken their proverbial toll. “We’ve seen retail sales increase by 5 percent to 6 percent, yet profits declined from 3.5 percent to 2 percent.  So, even though stores are selling more, they’re making less,” explained […]

2011 Outsourcing Excellence Awards Finalists | Article

2011 Outsourcing Excellence Awards Finalists | Article

Announcing the FINALISTS for the 2011 Outsourcing Excellence Awards and Service Provider Excellence Awards. These deserving relationships are now in the final judging stages – winners will be notified the week of February 21st!!       AstraZeneca/Tata Consultancy Services AT&T Services Inc./Cognizant Technology Solutions US. Corporation Barclaycard US/Firstsource Best Buy/Accenture Bharti Airtel Limited/Firstsource Carillon […]