In studying outsourcing relationships through Outsourcing Center’s annual Outsourcing Excellence Awards program since 1996, Outsourcing Center has aggregated and analyzed the lessons learned – mistakes and successes – by hundreds of buyers of outsourcing services. These 100 lessons learned focus on issues related to each phase in the outsourcing life cycle – provider selection, contract […]
Outsourcing saves buyers money through lower cost. Outsourcing really saves money if the service is free. To allow organizations to take advantage of low-cost IT infrastructure outsourcing, Appistry provides a software solution that helps companies move their applications to the cloud. The company provides its software at no cost to small and medium-sized users. “We […]
Three smaller providers merged to form PinnacleHealth. What was the Rx for IT? Our core wasn’t running IT, says Dr. Roger Longenderfer, CEO. We needed a partner that could not only build our IT staff and infrastructure but also create a technology roadmap so we could grow strategically. Outsourcing to Siemens did just that.
Offshore claims processing has traditionally been cheaper than in the United States for obvious reasons-the price of keying in data overseas is a fraction of what it is here. Antares Management Solutions, a third-party claims administrator, was considering going overseas when it discovered a better solution from GTESS.
Consumer-directed healthcare is driving a convergence of technologies and business processes in the healthcare and financial services industries. This convergence is causing change in several business processes for both industries. Here’s a look at the trends, who’s driving the changes, and who benefits.
Grace Financial Group, a securities broker-dealer, had a big problem: the exploding use of Instant Messaging (IM), a useful tool that presented a myriad of under-addressed security, regulatory, and confidentiality problems. The small firm had neither the human nor financial resources to deal with these challenges, so it outsourced the task. The result: it replaced chaos with order, compliance, and security.
Insurance carriers with under $300 million in premiums face major challenges in adopting outsourcing because of their complex processes and products and intense government regulation. Here are some things to think about to insure outsourcing success.
Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.
CIGNA needed a strong, flexible information protection and data privacy solution to support the company’s growing outsourcing initiatives, protect in-house applications and achieve HIPAA compliance. Read how Verdasys filled this gap…
The Community Health Plan of Washington had an enviable problem: its growth rate topped 300 percent a year. It needed a supplier who could handle that growth. Adaptis, with offices in the US and India, was just what the doctor ordered.
Identity theft is one of the fastest growing global crimes. Hospitals store that kind of personal data in their networks–as well as patients’ medical records. Read how outsourcing protects the data at a community hospital in Georgia.
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.
Word of mouth in the healthcare industry has spread the message: outsourcing is the best medicine to address costs and government regulations.
Serious legal consequences can result from employees’ lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost, highly effective solution that you need to know about.
Outsourcing patient data must satisfy a hospital’s stringent security requirements. One ASP has developed a prescription for protecting patient data on the Web.
April 2002. The impending deadline now shaping the future of privacy and security of patient information in the healthcare industry finds some organizations facing formidable challenges, for they must soon comply with the initial guidelines and standards set forth in the U.S. Health Insurance Portability and Accountability Act (HIPAA). The new security rules are not yet final, but healthcare organizations are turning quickly to service providers for solutions to protect the confidentiality of patient data.