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Tag: "HP"

The road to agility: achieving an Adaptive Enterprise through outsourcing | White Paper

The road to agility: achieving an Adaptive Enterprise through outsourcing | White Paper

This white paper by HP describes a strategy that helps enterprises successfully align their IT capabilities with the needs of their business.

Consumer packaged goods: Enhancing performance through business | White Paper

Consumer packaged goods: Enhancing performance through business | White Paper

Companies stand on the cusp of a growing BPO wave, and companies that do not recognize and act on this enormous potential risk being left behind. Read what HP has to say.

Transformational Outsourcing For Competitive Advantage | Article

Transformational Outsourcing For Competitive Advantage | Article

In a first of its kind in India, Bank of India outsourced everything from applications, data center, disaster recovery and IT infrastructure management to the help desk for employees to Hewlett Packard.

HP Services Global Service Desk with eSupport | White Paper

HP Services Global Service Desk with eSupport | White Paper

Innovative technology and business processes that transform IT support for your employees

Business Process Outsourcing: Transform the way you do business | White Paper

Business Process Outsourcing: Transform the way you do business | White Paper

Today, successful companies have to create lean organizations so they can rapidly adapt to new market demands. HP explains how business process outsourcing takes over tactical activities and recurring transactions of processes that don’t differentiate a company in the marketplace. The result: lower costs, few capital demands, and improved financial controls.

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model | Article

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model | Article

Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.

Managing relationship equilibrium in outsourcing | White Paper

Managing relationship equilibrium in outsourcing | White Paper

Relationships between the service provider and the client are key to the success of an outsourcing engagement. Learn how HP uses their governance model along with the Total Customer Experience and Quality Program to engage with their customers to achieve a long-term relationship with mutually beneficial outcomes and strong business results.

Reducing costs and enhancing flexibility in the adaptive enterprise through outsourcing | White Paper

Reducing costs and enhancing flexibility in the adaptive enterprise through outsourcing | White Paper

Justifying the business value of IT expenditures is a fact of life for C-level executives today according to HP. Although not all value add can be calculated in dollars and cents, CIOs, CFOs, and CEOs are looking for hard data on return on assets, IT cost reductions, and performance improvements. For an increasing number of [...]

Managing the Move to an Outsourced Environment | White Paper

Managing the Move to an Outsourced Environment | White Paper

Many problems encountered in outsourcing (disruption, delay, accountability gaps and personnel issues) result from a poorly executed transition. This paper describes HP‘s comprehensive Transition and Transformation Methodology that makes the move to outsourcing smooth, quick, and one that meets customers’ expectations.

Utility Computing’s Blind Spot | Article

Utility Computing’s Blind Spot | Article

IT spending finally picked up and the utility\x0d\x0a model of pay-as-needed became firmly established in 2003. The surviving\x0d\x0a ASPs rose like a phoenix. Buyers focused on cost. They also need\x0d\x0a to consider the strategic value of IT outsourcing.

Reducing the Complexity of IT Environments | White Paper

Reducing the Complexity of IT Environments | White Paper

This whitepaper describes several IT trends that have come into play during the last 18 months and how they affect today’s businesses.

Outsourcing for Best Performance | Article

Outsourcing for Best Performance | Article

Successful outsourcing arrangements leverage more than resources and expertise — it’s the partnership approach that makes the difference.

ITO Has a New Player: the New HP | Article

ITO Has a New Player: the New HP | Article

HP just inked four mega deals in one week. The ITO marketplace has a new player. Here’s why Peter Bendor-Samuel thinks this is really good news for buyers.

The Expanding Territory of Offshore Outsourcing | Article

The Expanding Territory of Offshore Outsourcing | Article

Suppliers are moving the back office to the four corners of the globe. At the same time, buyers, now firmly committed to offshore solutions, are wrestling with the decision to select a near shore or farshore provider. Here’s what’s going on in offshore outsourcing.

What You Need to Know About IT Outsourcing Trends for 2003 | Article

What You Need to Know About IT Outsourcing Trends for 2003 | Article

Five trends are reshaping ITO. Hot new markets and business transformation outsourcing are two of the major trends altering the landscape.

Maintaining a Healthy Output | Article

Maintaining a Healthy Output | Article

Chicago Hope, meet High Tech. HP manages the printing in Switzerland with surgical precision.

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