Tag: impact sourcing

Can Offshore BPO Have an Impact Beyond the Bottom Line? | Article

Can Offshore BPO Have an Impact Beyond the Bottom Line? | Article

A new study by Monitor Group and the Rockefeller Foundation examines BPO that delivers a “double bottom line”—a strong business case and social impact. There’s little doubt that offshoring business process work can deliver cost savings for outsourcing customers and profits for business process outsourcing (BPO) providers. But can the BPO industry actually improve the […]