Tag: (i)Structure

Q&A with Zach Lonstein,  Infocrossing CEO: The Beauty of a Business with Recurring Revenue | Article

Q&A with Zach Lonstein, Infocrossing CEO: The Beauty of a Business with Recurring Revenue | Article

Infocrossing is an IT supplier on the move. Editor Beth Ellyn Rosenthal finds out the lessons an outsourcing pioneer has learned over the past 30 years. Zach Lonstein shares his wisdom and his predictions.

Mitigating Outsourcing’s Biggest Risks for 2006 | Article

Mitigating Outsourcing’s Biggest Risks for 2006 | Article

Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.

Insider Views on Trends in Global Sourcing | Article

Insider Views on Trends in Global Sourcing | Article

Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!

What’s Next? — Top ITO Trends for 2006 | Article

What’s Next? — Top ITO Trends for 2006 | Article

A new buzz surrounds IT outsourcing. Buyers are taking a new tactical approach to ITO. They want technical innovation, worry about security, and are embracing multisourcing. Read what the experts think will happen in 2006.

Tales from the Front: Sunoco’s Tim Murtha Publishes New Guidebook On IT Multi-Sourcing | Article

Tales from the Front: Sunoco’s Tim Murtha Publishes New Guidebook On IT Multi-Sourcing | Article

When Sunoco decided to transform its IT infrastructure, it performed 90 percent of its IT services in-house. After an honest assessment of its deficiencies, the refiner decided to outsource 90 percent of its infrastructure to multiple suppliers. The key to that successful transformation was changing how Sunoco defined the work, according to Tim Murtha. From his new book.

(i)Structure Refines IT Strategy for Sunoco Using the ‘Umbrella Strategy’ | Article

(i)Structure Refines IT Strategy for Sunoco Using the ‘Umbrella Strategy’ | Article

When Sunoco decided to transform its IT infrastructure, it performed 90 percent its IT services in-house. After an honest assessment of its deficiencies, Sunoco decided to outsource 90 percent of its infrastructure to multiple suppliers. This Q&A describes the changes outsourcing has brought to the refiner.

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model | Article

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model | Article

Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.

New Outsourcing Risks in 2005 and How to Mitigate Them | Article

New Outsourcing Risks in 2005 and How to Mitigate Them | Article

As outsourcing changes, so do the risks. An OutsourcingCenter poll discovers why rising interest rates and the promise of combining voice and data in one network using VoIP technology are creating new risks for the industry.

Sephora Discovers the Beauty of Outsourcing its IT Infrastructure | Article

Sephora Discovers the Beauty of Outsourcing its IT Infrastructure | Article

Sephora had aging infrastructure. Outsourcing gave it an IT makeover, with newer, better technology at the same cost.

iConnection Helps Companies Delete Email Woes | Article

Next January Microsoft is no longer offering standard support for Exchange 5.5. (i)Structure’s new iConnection program manages that email program for you. It has upgraded virus protection and spam filters and guarantees email is available 99.99 of the time.

Required Reading on the Realities of Business Transformational Outsourcing | Article

Required Reading on the Realities of Business Transformational Outsourcing | Article

In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.

Buyer’s Guide to Business Transformational Outsourcing Essentials | Article

Buyer’s Guide to Business Transformational Outsourcing Essentials | Article

Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.

The Greening of the BTO Environment | Article

The Greening of the BTO Environment | Article

Business transformation outsourcing is the industry’s new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.

What Runs Through the Veins of a Successful Outsourcing Relationship? | Article

What Runs Through the Veins of a Successful Outsourcing Relationship? | Article

What happens after your ERP implementation or other IT initiative stalls or worse, fails? Here’s how a leading company successfully recovered from such a situation in rapid time and came out even stronger than planned.

For CIOs, Breaking Up (With Your Outsourcing Supplier) Is Hard To Do | Article

For CIOs, Breaking Up (With Your Outsourcing Supplier) Is Hard To Do | Article

CIOs: What should you do if you discover you’re paying too much or your service provider is having financial difficulties? Mike Jones, a former CIO who’s now CEO of (i)Structure, shares some thoughts about possible courses of action.

(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure | Article

(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure | Article

How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.