Tag: IT

What is Outsourcing?

What is Outsourcing?

Outsourcing, which by definition is the transfer of ownership of a process to another company, is not a new concept—almost every organization outsources some aspect of its business. A paint company may outsource the manufacture of its paint cans; a mobile network may outsource its billing and collection activity; an auto manufacturer may outsource its […]

Blindsided by the Hype Around On-Demand IT? Here’s the Skinny to Keep You Updated

Blindsided by the Hype Around On-Demand IT? Here’s the Skinny to Keep You Updated

The combination of technological advances around cloud, mobility, big data, analytics and virtualization has redefined how IT Services are estimated, shaped, delivered, maintained and billed. The days of fixed-everything are over. In today’s volatile markets, the fixed-everything model is ludicrous. Businesses want flexible, on-demand, right-sized solutions to fit their immediate business needs. But the marketing […]

Getting Your Business Ready for the Internet of Things (IoT)

Getting Your Business Ready for the Internet of Things (IoT)

According to an Information Week report, Internet Protocol Version 4 (IPv4)[i] has almost run out of addresses for devices. That’s why IPv6 had to be introduced: to ensure that we can move from the 10 billion connected devices today (more than the population of the world) to over 50 billion connected devices in 2020, according […]

Top Four Reasons to Outsource Managing BYOD

Top Four Reasons to Outsource Managing BYOD

One way to manage the complexity and bring down the pain of Bring Your Own Device (BYOD) adoption is to outsource the complete process—the strategy, plan, implementation, onboarding users, support and maintenance. Along the way, outsourcing will improve the ability to build an innovative application ecosystem that is robust, improves employee satisfaction and delivers enhanced […]

Gain Transparency and Control in a Multi-sourced Environment with Enterprise Service Management

Gain Transparency and Control in a Multi-sourced Environment with Enterprise Service Management

The proliferation of cloud and new, agile technologies have ushered in the era of multi-sourcing; fundamentally changing the traditional IT landscape into a new world order. Instead of going all-in with a single IT partner, many companies are taking the “strength in numbers” approach, working with a multitude of best-of-breed and specialty providers instead of […]

Running IT at Two Speeds

Running IT at Two Speeds

Imagine this: two trains leaving the station, side by side. One is a freight train, ambling along at a very predictable pace, carefully transporting the raw materials a company needs to conduct basic business. Nothing glamorous, but it gets the job done. The other is a bullet train—sleek, aerodynamically designed, zipping along at high speed; […]

By July 21, 2014 Read More →
Explore the Next Dimension of Application Managed Services

Explore the Next Dimension of Application Managed Services

Wednesday, June 25, 2014  |  11:00 a.m. EST With rapid changes in technology and business, today’s enterprise application environment has become far too complex. Not only do IT leaders struggle with budget constraints and skill shortages, but they are saddled with the burden of managing an outdated and inflexible application portfolio that is expected to […]

Is Your SaaS Data about to Give you Sleepless Nights?

Is Your SaaS Data about to Give you Sleepless Nights?

Let’s assume you have some data on a local computer or on the server in the corner of your office. Let’s make another assumption—for compliance reasons you’re required to keep the data securely for at least a year. This is a typical requirement in several industries. For example, surveyors in the motor insurance industry must […]

Adding Autonomics to Outsourcing

Adding Autonomics to Outsourcing

The concept of robots running the data center may sound like the plot to a blockbuster Hollywood movie, but CIOs should give serious consideration to adding autonomics to their outsourcing contracts.  Today, top notch providers are augmenting their arsenal with operational and business process automation to deliver even greater client benefits. Since 2012, industry observers […]

How Managed Cloud Produced Big Business Benefits for Sony Playstation

How Managed Cloud Produced Big Business Benefits for Sony Playstation

2014 Outsourcing Excellence Awards Best ITO—Infrastructure Sony Playstation and Oracle “We were able to achieve our goal of creating an outsourcing center of excellence due to Oracle’s willingness to take a long-term view of the relationship and the exceptional efforts of my business application team.”    Sreedhar Vaidyanathan, Sony Computer Entertainment America, Playstation Business Unit […]

Focus and Trust Help Mobiltel Deliver Customer-centric Services

Focus and Trust Help Mobiltel Deliver Customer-centric Services

2014 Outsourcing Excellence Award Best Going the Extra Mile Mobiltel and Amdocs  “By working with a best-in-class service provider as Amdocs, we have been able to focus our efforts in going the extra mile for our customers by launching new services and providing unparalleled customer support.” Plamen Zyumbyulev, Director Network and IT Operations The Bulgarian […]

This Healthcare IT Outsourcing Relationship is Nothing Short of a Medical Breakthrough

This Healthcare IT Outsourcing Relationship is Nothing Short of a Medical Breakthrough

2014 Outsourcing Excellence Awards Best Healthcare Springhill Medical Center and Allscripts     “We helped Allscripts understand our business, our strategic plans and where they fit in as a partner. We recognize that they are a business too, and we try to be as helpful to them as they are to us.” Jeff St. Clair […]

Stay Healthy with Robotics in the Cloud!

Stay Healthy with Robotics in the Cloud!

The healthcare industry may have been cautious to a fault until recently, but it is readily embracing new technologies including the cloud to serve customers better. Recently, articles have popped up highlighting how robots will help with procedures connected to hair transplants. While helping people look good is a lofty enough aim, an even better […]

Should CIO Be a Part-Time Job?

Should CIO Be a Part-Time Job?

Forgive me if the title of this article elevated your blood pressure or caused undue anxiety. The goal here is not to discount the role of the CIO in today’s business environment but to point out the fact that, in many companies, that role has significantly changed. Almost every company is becoming technology-centric, with digital […]

Infosys Limited- Building Tomorrow’s Enterprise | Service Provider

Infosys Limited- Building Tomorrow’s Enterprise | Service Provider

Infosys (NASDAQ: INFY) was started in 1981 by seven young, dynamic minds with $250. We pioneered the Global Delivery Model (GDM), based on the principle of taking work to locations where talent is available and that make economic sense with the least acceptable risk. Today, we are a global leader in consulting, technology, and outsourcing, […]