Tag: IT Outsourcing

Leading Reasons to Outsource Your IT Services

Leading Reasons to Outsource Your IT Services

Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you back? Often it’s fear of the unknown, along with fear of losing full control, that keep s you from experiencing the many benefits outsourcing can bring. But if you look around, you’ll likely see your competitors are doing it — […]

The Key to IT Transformation | Article

The Key to IT Transformation | Article

When a practicing physician and a Ph.D. in biochemistry/molecular genetics decided to co-found a new company, it wouldn’t be amiss to expect that it would operate in the healthcare industry. Jamison Feramisco, as co-founder of a secure web and mobile application that enabled remote diagnosis of dermatology cases, dramatically reduced wait times for patients while […]

Mphasis pulls back on BPO business

Mphasis pulls back on BPO business

MUMBAI: Mid-size software services firm Mphasis is pulling back on its domestic BPO business as it looks to raise margins that have touched an all-time low, people with knowledge of the matter told ET. Bengaluru-based Mphasis has been struggling over the last few years as its major shareholder Hewlett-Packard passes on less work to it […]

Infosys, Wipro Scrambling to Secure $2 Billion Worth of Contracts

Infosys, Wipro Scrambling to Secure $2 Billion Worth of Contracts

  BENGALURU: With an eye on regaining double-digit growth rates, former IT sector stars Infosys and Wipro are scrambling to fight and protect top outsourcing contracts worth more than $2 billion ( Rs 12,000 crore) that will expire this financial year, executives familiar with the discussions said. At Infosys, chief executive Vishal Sikka has personally taken […]

Damm Group Equips Field Sales Team with New Levels of Data and Insight through Mobile Solution Developed with Accenture

BARCELONA–(BUSINESS WIRE)–Damm Group, the Spanish beverage company, has implemented a mobile application which allows its salesforce to make data-driven decisions when negotiating commercial agreements, and to more effectively target promotional activity. Developed by Accenture (NYSE:ACN), the new application integrates an SAP® CRM solution with Microsoft Windows® 8 tablets to provide sales representatives and distributors with […]

Infosys to Support Strategic IT Transformation at TNT

BANGALORE, March 2, 2015 /PRNewswire/ – Infosys (NYSE: INFY), a global leader in consulting, technology, outsourcing and next-generation services, today announced it has signed a five-year agreement with the leading global express delivery company TNT, to help TNT simplify and transform its technology applications. As part of its turnaround and transformation strategy called ‘Outlook’, TNT is overhauling its […]

Zensar Technologies Announces Significant New Deals in Infrastructure Management

Zensar enhances its portfolio to create a rich and comprehensive set of services to meet the infrastructure needs of its clients January 29, 2015, Westborough, MA Zensar Technologies, a leading software services and infrastructure provider, announced significant multimillion dollar deals in its Infrastructure Management (IM) Business in the U.S. in the last month, and plans […]

How Outsourcing Has Changed

How Outsourcing Has Changed

Outsourcing is not new—almost every organization outsources some aspect of its business. A paint company may outsource the manufacture of its paint cans; a mobile network may outsource its billing activity; a hospitality chain may outsource medical waste disposal; an auto manufacturer may outsource servicing; and an IT company may outsource its janitorial services. Outsourcing […]

Top Five Reasons for IT Directors to Outsource IT Services

Top Five Reasons for IT Directors to Outsource IT Services

Here are five good reasons why you should think about outsourcing your IT services: You could save significant staff costs. Not just on the recruitment and hiring front.  Skilled people with strong application-based credentials don’t come cheap and have long-term costs. Why spend time and money training somebody to support a core business application, only […]

Modernize Your Legacy Apps for Greater Control and Competitive Advantage

Modernize Your Legacy Apps for Greater Control and Competitive Advantage

A decade of outsourcing to reduce costs has left many firms with poorly understood, cluttered application portfolios. Other firms have lost in-house expertise or been left with out-of-date documentation due to downsizing. Facing intense global competition and digital age users with ever-growing expectations, the time has come for CIOs to regain control of their IT […]

Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing

Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing

Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events are making this beneficial for both outsourcing buyers and providers. “Every provider wants a US presence,” observes Denis Winkler, Director at Alsbridge. “And if they already have a presence, it’s growing.” Some of the factors creating this new geographical attitude […]

Monitoring Your Applications’ Vital Signs—Without All the Pain

Monitoring Your Applications’ Vital Signs—Without All the Pain

You have chest pains during your morning jog. You’re a little out of breath and your stamina’s fading fast. But, when you go to the doctor, no one checks your vital signs or hooks you up to a heart monitor to find out what’s going on. Instead, you’re put into a room with a nurse […]

15 Top ITaaS Do’s and Don’ts for Enterprises

15 Top ITaaS Do’s and Don’ts for Enterprises

The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support for businesses that did not really understand how to create or run IT services. The ITaaS model does this at scale in a cost-effective and predictable manner. Put another way, ITaaS is a pay-as-you-go model aimed at SMBs who want […]

Top Five Reasons for IT Directors to Outsource IT Services

Top Five Reasons for IT Directors to Outsource IT Services

Fear of surrendering control is probably the main factor holding many IT directors back from realizing the benefits of outsourcing IT services. But if you can find an IT services supplier who will work with you in a genuine partnership, understanding the specific needs of your business, it soon becomes clear that this fear is […]

Five Big Myths About Managing Applications in the Cloud

Five Big Myths About Managing Applications in the Cloud

Say the word ‘cloud’ and the energy in the room instantly increases. People move to the edge of their chairs.  Eyes light up and more often than not, lively conversation ensues. This excitement is not unfounded. Cloud computing is one of the biggest things to disrupt  the IT industry in decades; and a delivery model […]

Let Your Approach to Transition Be an Easy One

Let Your Approach to Transition Be an Easy One

You have developed a sourcing strategy to engage a capable service partner for delivery of IT or business process services.  You hired a reputable advisor to consult with your team to guide you through the sourcing strategy – developing and issuing the RFP, proposal evaluation, partner selection and now preparing for the transition and the […]