How British Petroleum Began Using Outsourcing to Make its Dreams Come True | Article
Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.
Tag: "knowledge transfer"
February 1, 2002 | 0 comments | Read More
Swan Saga | Article
When CNA Insurance, a business-to-business property and casualty insurer, paddled fast but still encountered a weight that kept it from soaring toward its goals, it hired the wings of Hewitt Associates as its human resources outsourcer in 1998 and really took off.
June 1, 2001 | 0 comments | Read More
Supporting the Web Press | Article
Hopefully, the Net will simplify the printing process and make it more accurate. ImageX.com, a Kirkland, Washington company, provides tools and services to help corporations produce or procure printed materials. With its acquisition last year of printbid.com, ImageX.com also became the operator of a business to business exchange connecting buyers with the commercial printing industry…..
September 1, 2000 | 0 comments | Read More
Of Equal Stature | Article
BPAmoco is one of the world’s leading providers of energy and petrochemicals. As the third largest integrated oil company in the world, it enjoys considerable reach and scale. BPAmoco recognized that its core skills revolve around the products that it markets to its customers. Its accounting and transaction functions are not part of that core. We can certainly get comfortable with a third-party providing that service, allowing us to focus our attention on those things that we are good at and need to be good at, suggests David Hulf, CFO of BPAmoco Oil Europe. But only an outsourcer of equal stature would be able to supply BPAmoco’s needs.
February 1, 2000 | 0 comments | Read More
Really Knowing Your Outsourcing Partner | Article
Outsourcing receives its share of bad press, and usually the negative press has to do with companies complaining about their suppliers not fully understanding their business, says Rob Grimes, CEO and chairman of CynterCorp. And without a fair amount of knowledge of the company that the vendors are dealing with it is difficult to create a partnership scenario.
November 1, 1999 | 0 comments | Read More
Transitioning Employees from the Back Office to the Front | Article
One of the objectives of many outsourcing deals is to reduce costs and in the past this often meant a reduction in IT labor expenses or layoffs, says analyst Allie Young of Dataquest…
July 1, 1999 | 0 comments | Read More
Life After Outsourcing | Article
An employee who finds out by way of the rumor mill that their job is being outsourced isn’t going to feel to good about their employer or the company their job is transitioning to, says Bob Evans, vice president and general manager of Unisys Outsourcing.
July 1, 1999 | 0 comments | Read More
Negotiating Effective BPO Contracts | Article
Negotiating Effective BPO Contracts: As the trend toward business process outsourcing (BPO) grows, companies are faced with a new learning curve. They need to understand the elements of establishing a successful BPO relationship, beginning with the proper contract vehicle, which can play a critical role in fostering the chances for success.
October 1, 1998 | 0 comments | Read More
