Tag: lean

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Outsourcing Excellence Award – Service Provider Excellence Award: Most Consistent Business Impact: Genpact “Genpact and the bank’s relationship has really matured over the last couple of years and we are truly partnering to achieve the right outcomes for our business and customers.” – Top Four Australia Bank Criteria: The service provider had to: 1. Consistently […]

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE is enjoying significant growth and currently performing strongly in the market with a 200%+ increase in stock price since 2009 and market cap increasing from $300 million to nearly $1 billion. I spoke with David Kruzner, Senior Vice President, about the way iGATE goes to market, its differentiation, and how its customers benefit from […]

How Wipro Translated Toyota’s Lean Principles to IT Outsourcing | Article

How Wipro Translated Toyota’s Lean Principles to IT Outsourcing | Article

Lean principles, exemplified by the Toyota Production System (TPS), have become a much-copied methodology in the operations community. But can you translate TPS principles geared to the shop floor to IT outsourcing? Wipro and an academic team headed by Bradley Staats at the University of North Carolina decided to find out. Here’s what they did.

How Changes in the Market Changed the Face of Outsourcing | Article

How Changes in the Market Changed the Face of Outsourcing | Article

LEAN, green, and savings now are the mantras of IT buyers today, according to Richard Penn. Even IT pricing is experiencing a metamorphosis. Here’s what buyers and suppliers need to know in today’s brave new ITO world.