“How to Win Fans and Influence Profits,” a 2003 report sponsored by Convergys, listed four ways for retailers to get the most from e-learning. They are: Map the e-learning initiative to specific store metrics, like productivity per square foot or share of repeat business. Focus on employees who affect the customer experience the most. Use [...]
Shrinking budgets and a growing reluctance to travel are causing companies to prefer distance learning solutions. Cost makes outsourcing a good choice.
How do you train 50,000 sales associates in 650 stores? Circuit City plugged into eLearning. The outsourcing initiative increased sales per employee by up to 49 percent and lowered training costs 30 percent.
Serious legal consequences can result from employees’ lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost, highly effective solution that you need to know about.
ELearning is more than applying technology to the learning process. If done effectively, it changes several business processes, and outsourcing is the best catalyst for those changes.
Payroll becomes the central focus of human resources outsourcing. This saves trees because paper forms become a thing of the past.
Denver is two hours away from the University of Colorado, making it difficult for staffers to attend training seminars there. Then the University learned about eLearning. Now employees can take one of the 450 courses offered on campus.
Continuing education credits are a necessary evil for all licensees. An outsourcing alliance in the insurance industry found a way for agents to generate revenue and credits at the same time.
As little as five years ago, when you needed to train employees, there were three basic options for doing it-sit the employee down with a video, partner that employee with a more experienced employee, or put a group of them in front of an instructor. Those weren’t terrible ways to train employees, but they weren’t the most effective.\x0d\x0aToday, the Internet gives training new meaning, new interaction and new power by leveraging the flexibility of e-Learning.
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