Tag: Metropolitan Life

Staking a Claim To Excellence With an Offshore Component | Article

Staking a Claim To Excellence With an Offshore Component | Article

MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.

Easing The Pain Of The Residual Market | Article

Easing The Pain Of The Residual Market | Article

What do you do when a government agency requires you to insure a sector that guarantees you will lose money? One insurance company outsourced to ensure it lost as little as possible.