Staking a Claim To Excellence With an Offshore Component | Article
MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.
Tag: "Metropolitan Life"
March 1, 2003 | 0 comments | Read More
Easing The Pain Of The Residual Market | Article
What do you do when a government agency requires you to insure a sector that guarantees you will lose money? One insurance company outsourced to ensure it lost as little as possible.
August 1, 2002 | 0 comments | Read More
