Tag: Mexico

Infosys Builds Outsourcing Partnership in Mining Sector to Solve Procurement Labor Shortages and Integrate PO with FAO | Article

Infosys Builds Outsourcing Partnership in Mining Sector to Solve Procurement Labor Shortages and Integrate PO with FAO | Article

What happens in an outsourcing relationship when the two partners are willing to go beyond each of their comfort zones to solve an intractable problem? Answer: a win-win for both partners as well as the relationship itself. This is the story of how Rio Tinto, a leading international mining group, and Infosys BPO, its outsourcing […]

The Global Supply Chain is Restructuring to Cut Costs. Here’s Why it is Like the Pig! | Article

The Global Supply Chain is Restructuring to Cut Costs. Here’s Why it is Like the Pig! | Article

Wipro Point of View On a flight from Chicago to Dallas/Fort Worth, I picked up a book titled PIG 05049. It is a photo book published in 2009 by a Dutch author, Christien Meindertsma. Before buying the book, I had a quick glance at one of the comments, which read, “PIG 05049 is one of […]

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK, Inc. is a BPO/BPR firm that specializes in end-to-end, back-office solutions in transaction processing, customer service, and Finance & Accounting. Based in the United States, DATAMARK employs a global workforce of over 2,000 employees to support Fortune 100 companies in the Banking & Financial, Freight & Transportation, Government, Healthcare, Insurance, Manufacturing, and Marketing & […]

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of […]

Infosys BPO Ltd. – Powered by Intellect, Driven by Values | Service Provider

Infosys BPO Ltd. – Powered by Intellect, Driven by Values | Service Provider

Infosys BPO Ltd., the Business Process Outsourcing subsidiary of Infosys Technologies, was established in April 2002. Since then, it has grown consistently to close FY 2009-10 with revenues of $352.1 million. Our company has centers in India, the Czech Republic, China, the Philippines, Poland, Mexico, the USA, and Brazil, and employs over 19,300 people. Infosys BPO […]

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

In addition to great beaches, Latin America is also becoming a popular offshore outsourcing destination. How do Argentina, Brazil, Chile, Costa Rica, and Mexico compare to Tier 2 cities in the United States? A.T. Kearney’s annual study, while global in scope, attempts to compare them from a regional perspective. The company ranked Brazil the No. […]

Shelter Provider Delivers Same Value to U.S. Service Sector as it Does for Manufacturers | Article

Shelter Provider Delivers Same Value to U.S. Service Sector as it Does for Manufacturers | Article

ProDivNet wanted to set up shop in Mexico but quickly discovered it didn’t have the management infrastructure to set up Mexican operations. The small business outsourced the project to a shelter provider that knew how to establish a presence, manage staff, and maintain a service-based operation south of the border.

Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing | Article

Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing | Article

Research by three leading companies finds a new trend in contact center outsourcing: a growing preference for domestic or nearshore locations. Why? Greater ease in managing the engagement and lower risk of alienating important customers due to accent and cultural issues. Today, more companies are increasingly reluctant to consider offshore locations. Read about changing landscape and the forces creating that change.

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Powerbrace Rail Products was in expansion mode and decided offshoring was the answer. The manufacturer looked at Asian opportunities but chose a Maquiladora solution in Mexico. The company needed a service provider that knew the ins and outs of Maquiladora. Take an inside look at a successful nearshore relationship.

Nicaraguan Captives Become the Nearshore Alternative for Manufacturing, Construction | Article

Nicaraguan Captives Become the Nearshore Alternative for Manufacturing, Construction | Article

A medical manufacturing firm wasn’t getting the big orders because it couldn’t produce them at a competitive price. It decided to set up a captive. But where? It had three requirements: workers with medical manufacturing skills, a short plane ride from its Florida base, and solid infrastructure. Nicaragua fit the bill.

Outsourced Service Shelter Opens Mexican Doors to High-End Manufacturing Firms | Article

Outsourced Service Shelter Opens Mexican Doors to High-End Manufacturing Firms | Article

Tolerance Masters, an aerospace manufacturer, had cut all its costs but labor to the bone. It addressed the labor issue by entering a Mexican maquiladora program. The result: 30 percent profit growth and a modest raise for its US employees.

A Candid Conversation about India, Security, and Price/Earnings Ratios with ACS’ Mark King | Article

A Candid Conversation about India, Security, and Price/Earnings Ratios with ACS’ Mark King | Article

Mark King of ACS introduces this new feature, a Q&A session with industry thought leaders who tell us what’s really happening in the outsourcing world.

Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings | Article

Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings | Article

How much money do companies really save offshoring? This new study answers that question scientifically: 63 percent saved more than 30 percent and 14 percent banked more than 50 percent.

Considering More than Cost When Choosing an Offshore Locale | Article

Considering More than Cost When Choosing an Offshore Locale | Article

Optimizing skill sets should be as important as cost savings when selecting an offshore location.

Research: The Best Policy | Article

Research: The Best Policy | Article

International Outsourcing: Executives at Grupo Nacional Provincial (GNP) know all about the value of research. Statistics and other research information are part of their day-to-day business as the largest insurance company in Mexico. Therefore, when the company was considering outsourcing part of their Information Technology (IT) functions, the first step logically was research.