Managing Enterprise Mobility in a Bring-Your-Own-Device World: Trends, Challenges and the Role of Outsourcing | Article
It is the era of the 24/7 employee – but no one seems to be complaining. Cloud computing, collaboration convergence and the need for access-on-the-go have driven a surge in mobility technologies. Instead of wanting to “get away from it all,” people want to take it all with them – accessible through the lightweight devices […]
In outsourcing, “best practices” are a method, procedure, activity, technique, or process known to produce desired outcomes. Who deems them to be the “best?” Often, it’s an industry or association regulation or recommendation. Sometimes, it’s an expert opinion such as those from an analyst or consulting firm; at other times, it’s a service provider or […]
“We will see a dramatic change in security becoming a prevalent component of outsourcing contracts over the next five years,” says Jim Motes, Chief Information Security Officer for Dell Perot Systems. As virtualized services in cloud and utility computing technologies become more ubiquitous, they will drive an even deeper focus on security. A virtualized environment […]
You’re at the grocery store check-out and you want to print out money-saving coupons from your cell phone. Or, you’re a tourist lost in a strange town and need to print out a map from your mobile device. Airprint Networks is working on that application. It outsourced to a Chinese supplier to get its product to market now.
Up to My Knees in Alligators: What Executives Need to Know About Supporting a Remote and Mobile Workforce | White Paper
This white paper describes the rapidly changing remote support services market and examines the increasingly complex issues driving current problem and support failures. It concludes with an effective solution for these business challenges, along with the rationale for the solution’s successful outcomes.