Tag: natural disaster

ACS Helps a Louisiana Agency Weather the Storm | Article

ACS Helps a Louisiana Agency Weather the Storm | Article

ACS collects child support payments for the state, which increased scope and added customer care. Soon after that transition, Hurricane Katrina hit. ACS went into overdrive to get child support payments to parents, many of whom had fled the state.

E-Sourcing Technology Solution Provides High Value | Article

E-Sourcing Technology Solution Provides High Value | Article

The lower middle market manufacturers ($30 – $200 million in sales) tend not to use strategic sourcing solutions. But there’s an outsourcing provider achieving value for them with e-sourcing technology available in a Software-as-a-Service model. Read how it works for a mattress manufacturer impacted by Hurricane Katrina.

Why Every Business Needs a Disaster-Recovery Plan | Article

Why Every Business Needs a Disaster-Recovery Plan | Article

Last year Citrix took a direct hit from Hurricane Wilma, shutting down the business for 15 days. But Citrix customers continued to receive their products because several Citrix employees set up shop in HP’s New Hampshire facility, the first time a customer actually moved in to run its business on HP’s systems.

It Was a Dark and Stormy Night… | Article

It Was a Dark and Stormy Night… | Article

Outsourcing is not just about turning over a business process to a company with expertise and resources in that area. It’s more successful when both parties work as a team to overcome all challenges. Here’s a striking example of an excellent alliance.