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Tag: "Oce"

John Funk, Partner, Morgan, Lewis & Bockius LLP; Doug Lippert, SVP, Operations Director, PNC Bank; Chris Hyland, Enterprise Operations Manager, OcÈ Business Services; Tom Moore, Enterprise Account Manager, OcÈ Business Services; Debra Floyd, COO, Outsourcing Center

Good Communication, Going the Extra Mile Keeps 11-Year BPO Relationship Strong | Article

Read how the parties communicate proactively, honestly, and transparently, enabling them to work collaboratively to resolve issues, take advantage of opportunities, and ensure their interests remain aligned. After 10 years together, the gray line between the two has vanished. Here’s how they communicate.

July 1, 2010 | 0 comments | Read More
Supplier Keeps Mailrooms Safe at Verizon Wireless | Article

Supplier Keeps Mailrooms Safe at Verizon Wireless | Article

Océ Business Services has handled its share of emergencies for Verizon Wireless, including the anthrax scare after 9/11 and the ravages of Hurricane Katrina. And its improved processes have generated savings of $1.5 million rather than the projected $300,000 – exceeding expectationss by 500 percent. Read why this relationship succeeds.

November 1, 2009 | 0 comments | Read More