Tag: offshore

Cognizant Drives Digital Transformation of Chola’s Vehicle Finance Business

Cognizant Drives Digital Transformation of Chola’s Vehicle Finance Business

CHENNAI, India, March 10, 2015 /PRNewswire/ — Cognizant (NASDAQ: CTSH) today announced that it has engaged with Cholamandalam Investment and Finance Company Limited (Chola), a leading financial services provider in India, to digitally transform its vehicle finance business operations, from loan origination through recovery, in order to reduce costs, improve business agility, and deliver an integrated customer experience. Cognizant is bringing […]

Mid-sized IT firms like iGate, 3i Infotech and MphasiS face growing pressure in tough market conditions

Mid-sized IT firms like iGate, 3i Infotech and MphasiS face growing pressure in tough market conditions

  MUMBAI/BANGALORE: Mid-sized IT services companies such as iGate, 3i Infotech and MphasiS are facing growing pressure in tough market conditions, underscoring the growth problem that small firms have faced for years. In the past, Indian mid-sized companies either spent millions of dollars to buy growth or were dependent on servicing business passed on from one large […]

Will Currency Risk Destroy Your Offshore Outsourcing Deal?

Will Currency Risk Destroy Your Offshore Outsourcing Deal?

Currency exchange rates can confound buyers as they seek savings from Outsourcing.  As the rupee continues to be weak against the U.S. dollar this year, the issues of how foreign exchange rates impact offshore outsourcing arrangements has again come to the fore.  Will the rupee continue to be weak or will macro economic events cause […]

You Might Need to Outsource If

You Might Need to Outsource If

It might be a good idea to start looking at outsourcing as an option if you’re seeing one or more of the following happening in your company. 1. You just can’t find the right people. If you find that, despite spreading the word among friends, colleagues and acquaintances in person and on social networks, there […]

Offshore Is Here to Stay!

Offshore Is Here to Stay!

Remember the time when the whole world got its silk from China, spices from India and cotton from Egypt? The world of IT is veering towards the same concept, sourcing development of specialized software where it’s made best. In the truly flat world with data traveling in real-time across continents and time zones, there’s really […]

Crushing the 10 Outsourcing Myths

Crushing the 10 Outsourcing Myths

Outsourcing continues to be a huge and multi-dimensional industry all by itself. In India alone, over 2.8M people work in outsourcing providing services to the US and western countries, and over 9M additional people are employed as a direct result of the outsourcing industry. Given the size and scale, it’s often hard to see the […]

Mitigating Risks for Outsourcing Buyers in Today’s Emerging Offshore Markets

Mitigating Risks for Outsourcing Buyers in Today’s Emerging Offshore Markets

Back in the 1990s when offshoring was new, India was a new, emerging market. Outsourcing buyers had to assess the economic, political, infrastructure, weather, social and exchange rate risks in determining if the labor arbitrage was really worth it. Today doing business with India is a given. However, rising wages and the increasing cost of […]

Breaking the Ten Outsourcing Myths | Article

Breaking the Ten Outsourcing Myths | Article

We can’t run away from the fact that outsourcing is a huge and still-growing industry by itself. Just like banking is broken down into various specializations (savings, wealth management, investment banking and a lot of other things), so too can outsourcing be seen as one large jigsaw puzzle with many bits joining up to make […]

Increase in Onshore Hiring by Offshore Providers: Why Now? A Kowtow or Something Very Different? | Article

Increase in Onshore Hiring by Offshore Providers: Why Now? A Kowtow or Something Very Different? | Article

In just the past month, two Indian providers announced plans to expand their onshore operations in the United States. MindTree – a Tier 2 IT and product engineering services company – is opening its new IT development center in Gainesville, Florida and plans to bring at least 400 jobs into the city over several years. […]

Study: U.S. Companies Prefer “Farshore” to Nearshore Outsourcing, Send Higher Value Work Abroad | Article

Study: U.S. Companies Prefer “Farshore” to Nearshore Outsourcing, Send Higher Value Work Abroad | Article

For all the talk of the new allure of nearshore or even stateside outsourcing, most U.S. companies today still prefer to base their service operations half a world away, according to researchers at the Center for International Business Education and Research (CIBER) and the International Offshoring Research Network’s (ORN) Project at Duke University’s Fuqua School […]

Unprotected Tooling: High Risk Practices in Chinese Manufacturing Part 2 | Article

Unprotected Tooling: High Risk Practices in Chinese Manufacturing Part 2 | Article

In part 2 of this series, we’ll discuss common problems in tooling as well as tooling in the real world and the importance of comprehensive, enforceable tooling arrangements.   Part 1 defines tooling as part of the integrated outsourcing process as well as tooling financing and ownership. As a result of globalization and the ability […]

Keeping it Simple: The New Model for IT Service Management | White Paper

Keeping it Simple: The New Model for IT Service Management | White Paper

Today’s IT infrastructure has a lot of moving parts. There have always been the servers, network, security concerns and desktops to deal with – along with standard and custom applications. Enter cloud, virtualization and mobility, and that complexity moves to a whole new level. In addition to desktops, IT personnel have to find a way […]

Unprotected Tooling: High Risk Practices in Chinese Manufacturing – Part 1 | Article

Unprotected Tooling: High Risk Practices in Chinese Manufacturing – Part 1 | Article

As a result of globalization and the ability of consumers to purchase products at the lowest cost, manufacturers in China have become an integral part of the supply chains of many consumer product companies. With the high level of integration of consumer product companies and their overseas manufacturers in China, there is an increasing reliance […]

When Should You Begin to Prepare for the End of an Outsourcing Contract? | Article

When Should You Begin to Prepare for the End of an Outsourcing Contract? | Article

Hint: 12 Months Out is TOO Late When should you start working on your next outsourcing contract? Many organizations do not address the end of a contract until the last year of its term. The notification period in the contract, typically six t-to12 months, usually triggers this discussion. However I believe this is a mistake. […]

Indian Providers and the Elusive Productivity Issue | Article

Indian Providers and the Elusive Productivity Issue | Article

Indian BPOs got their start competing on price. Now there are geographies that offer even lower prices. At the same time, buyers’ shopping criteria includes more than just price. How are BPOs adopting to the new pressures? Here are four major world trends affecting Indian BPOs and their productivity goals. 1.  The changing marketplace “The […]

Providing Innovation to Do Business Better

Providing Innovation to Do Business Better

Wipro Voice: Dr. Anurag, CTO, Wipro Technologies Human resources, call centers, customer service, finance and accounting. Companies have offshored these processes for years. But what about research and development? Is it a good idea? How much of the R gets outsourced relative to the D? The burst of the economic bubble in 2008 led to […]