offshore Archives

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009

Outsourcing Center, Kathleen Goolsby, Senior Writer

Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here’s what you need to know to be ready for outsourcing decisions in these aspects.

Upcoming Changes in IT Infrastructure Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.

Dealing with Cultural Nuances in Offshore Outsourcing Relationships

Outsourcing Center, Kathleen Goolsby, Senior Writer

Understanding people’s expectationss and how people think differently from culture to culture will improve the chances for success in an offshore outsourcing relationship. Here’s what you need to know about China, Ukraine, and India, as well as insights into offshore service provider selection criteria and determinants for success.

Clear-Cut Choice for Comprehensive Back-Office and ITO Solutions in the Mid-market

Outsourcing Center, Kathleen Goolsby, Senior Writer

BPOMS, a service provider for mid-market companies, offers tier-one services with a willingness to customize the solution and provide on-demand pricing options.

Offshore Manufacturing Proves a Boon for Small Business

John Harney, Business Writer

One of the toughest problems people in small businesses face in getting a product to market is finding a manufacturer that will run small batches. Ashe Archery overcame this problem by outsourcing its design and manufacturing to Metrotech, a Chinese provider that produces small runs as needed at a substantially lower cost per piece than domestic manufacturers.

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.

RPO Puts Visteon Staffing in the Fast Lane after Ford Spin-Off

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

How do you hire 1,000 human resource employees ASAP when you’re the untested new kid on the block? That was the challenge Visteon Corporation faced right before Ford spun off the automobile parts manufacturer. Manpower Business Solutions helped the newcomer fill its roster and cut its time to hire 50 percent.

Cost Savings, SLAs, and Supplier Selection Criteria Benchmarks from 2007 Outsourcing Excellence Awards

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center’s study of 86 relationships participating in the 2007 Outsourcing Excellence Awards program revealed several significant benchmarks. A major finding: buyers felt cultural fit and a partnering relationship approach were a major key to success; they used them as supplier-selection criteria more than in the past decade of the awards relationships.

Risk Mitigation in Outsourcing in 2008

Outsourcing Center, Kathleen Goolsby, Senior Writer

We spoke with industry experts to get their insights on mitigating outsourcing risks in 2008 and also looked at how buyers and suppliers are their own worst enemies when it comes to creating risks.

The Two Ways Offshoring Will Change Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Labor will be the driving factor that changes outsourcing in 2008. In the past, the megatrend was to use labor arbitrage wherever possible. Today buyers want to alter how they use employees, changing other services in which labor is a component. And, mature outsourcing relationships are bumping up against the offshore equilibrium.

Research & Insight

offshore

Upcoming Changes in IT Infrastructure Outsourcing

Dealing with Cultural Nuances in Offshore Outsourcing Relationships

Clear-Cut Choice for Comprehensive Back-Office and ITO Solutions in the Mid-market

Offshore Manufacturing Proves a Boon for Small Business

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality

RPO Puts Visteon Staffing in the Fast Lane after Ford Spin-Off

Cost Savings, SLAs, and Supplier Selection Criteria Benchmarks from 2007 Outsourcing Excellence Awards

The Two Ways Offshoring Will Change Outsourcing

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