Have a PeopleSoft Upgrade in your Pipeline? If you’re considering upgrading your Oracle application, then this is a session not to be missed. Join Oracle On Demand in a “fire-side” chat with current Oracle On Demand customer HDR, Inc. Hear how they used Oracle On Demand as a best practice to ensure a successful PeopleSoft [...]
Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of Software as a Service (SaaS) a decade ago. Specifically, BPaaS is adding arrows to organizations’ outsourcing quiver in how they approach their finance and accounting and other back-office functions. “Businesses that leverage traditional outsourcing deals are looking to move off [...]
Oracle Exadata On Demand provides extreme performance and scalability for all database applications, including data warehousing, online transaction processing and consolidated workloads. It is a complete package of software, servers, storage and networking that is completely scalable and fault tolerant. With Oracle Exadata, you can consolidate all your database applications, store up to ten times [...]
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new course, and buyers of outsourcing services need to understand where providers are headed so they can make informed decisions. Outsourcing Center asked 12 leading ITO [...]
What will be the speed of adoption of outsourced cloud computing solutions over the next five years? How will the cloud evolve and change outsourcing arrangements? How can buyers of outsourcing services optimize their cloud opportunities and manage the risks? Outsourcing Center interviewed industry executives about developments in outsourced cloud computing solutions. In this article [...]
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he describes this new environment: More sensors deployed in more parts of a customer’s business giving organizations a deeper understanding of their [...]
Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers will approach outsourcing initiatives differently than in the past. Q. Outsourcing pricing models and contract vehicles have evolved over the past few years. How [...]
Software. Hardware. Complete. Oracle On Demand is the premiere cloud service for Oracle software. Operating the world’s largest Oracle cloud with over 250,000 CPUs, Oracle On Demand customers get increased business performance faster, with reduced risk, and at a lower cost. Oracle On Demand has been serving customers for over a decade. With over 20,000 [...]
The paper discusses findings from The Hackett Group’s 2009 IT Agility Performance Study regarding constraints on achieving IT agility. The paper also explains why the on-demand sourcing model is quickly becoming the most important technology, enabling increased flexibility and scalability and how it plays a key role in margin protection.
Parature, a SaaS provider in the customer relationship management space, has collaborated with Facebook to develop a new application specifically for the site. It allows users to engage with customers directly on the Facebook page and creates the ability to provide direct support from the Facebook wall. Here’s how it works.
Companies are placing more focus on ensuring software products deliver real impact to business needs and also growth to the business, observes Mohammed Haque, Genpact’s Vice President and Head, Enterprise Solutions Service practice. It’s more than just acquiring software for operations; the focus is now on getting the most value out of software assets and [...]
When comparing IT service delivery models of in-house, traditional outsourced services, or an on-demand solution, companies often base their decision on a total cost of ownership (TCO) analysis. Smart companies ensure the analysis includes not only the IT cost impacts but also the impacts to the lines of business and does not overlook important, less [...]
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It’s cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
Recruitment process outsourcing is facing dramatic change in 2009. Not only is the pricing model changing, but even the definition of services is changing. The provider landscape is also shifting. This article takes you through the drivers for the ways RPO is evolving and where it’s headed in the future.
New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your company for these impacts.
The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.
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