Tag: onshore

Cognizant Drives Digital Transformation of Chola’s Vehicle Finance Business

Cognizant Drives Digital Transformation of Chola’s Vehicle Finance Business

CHENNAI, India, March 10, 2015 /PRNewswire/ — Cognizant (NASDAQ: CTSH) today announced that it has engaged with Cholamandalam Investment and Finance Company Limited (Chola), a leading financial services provider in India, to digitally transform its vehicle finance business operations, from loan origination through recovery, in order to reduce costs, improve business agility, and deliver an integrated customer experience. Cognizant is bringing […]

Offshore Is Here to Stay!

Offshore Is Here to Stay!

Remember the time when the whole world got its silk from China, spices from India and cotton from Egypt? The world of IT is veering towards the same concept, sourcing development of specialized software where it’s made best. In the truly flat world with data traveling in real-time across continents and time zones, there’s really […]

The Nine Shock Waves That Will Hit BPO in the Next 24 Months | Article

The Nine Shock Waves That Will Hit BPO in the Next 24 Months | Article

The big headline in BPO:  The continuing global economic changes are causing a paradigm shift in the way organizations are doing business, according to Dinanath Kholkar, Head, BFS & INS, BPO Services, Tata Consultancy Services (TCS). “Higher returns on investments, faster turnaround times and the need to reach out to emerging markets are the need […]

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of […]

Infosys BPO Ltd. – Powered by Intellect, Driven by Values | Service Provider

Infosys BPO Ltd. – Powered by Intellect, Driven by Values | Service Provider

Infosys BPO Ltd., the Business Process Outsourcing subsidiary of Infosys Technologies, was established in April 2002. Since then, it has grown consistently to close FY 2009-10 with revenues of $352.1 million. Our company has centers in India, the Czech Republic, China, the Philippines, Poland, Mexico, the USA, and Brazil, and employs over 19,300 people. Infosys BPO […]

BDO Annual Technology Report Finds CFOs Outsourcing More Work to China, India, Reversing Last Year’s Trend | Article

BDO Annual Technology Report Finds CFOs Outsourcing More Work to China, India, Reversing Last Year’s Trend | Article

What a difference a year makes. A 2009 study of American chief financial officers in U.S. high-tech companies predicted the new hot location was the United States. The 2010 study discovered the opposite: China and India regained their position as the primo offshoring locations for IT services, according to Don Jones, Partner, International Tax Services […]

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

In addition to great beaches, Latin America is also becoming a popular offshore outsourcing destination. How do Argentina, Brazil, Chile, Costa Rica, and Mexico compare to Tier 2 cities in the United States? A.T. Kearney’s annual study, while global in scope, attempts to compare them from a regional perspective. The company ranked Brazil the No. […]

The Value of Outsourcing: There’s more than one way to create value. | White Paper

The Value of Outsourcing: There’s more than one way to create value. | White Paper

Today’s U.S. buyers of outsourcing services have a greater selection of potential suppliers to consider because of the increasing numbers of domestic outsourcers and new entrants to the market for niche services. This paper highlights the risks, hidden costs, communication challenges, security concerns, and governance issues that buyers generally encounter when working with an offshore […]

Areas Where Outsourcing Will Grow in the Next Five Years | Article

Areas Where Outsourcing Will Grow in the Next Five Years | Article

Our experts predict several areas of the industry will experience significant growth over the next five years. Reverse outsourcing, verticalization, emerging markets, business analytics, healthcare, transportation, and ERP are some of the areas that will enjoy increased attention. Industry trends Andrew Pery, Chief Marketing Officer, Kofax, says reverse outsourcing will pick up steam. This trend […]

Enabling Offshored Call Centers to Move Back On Shore | Article

Enabling Offshored Call Centers to Move Back On Shore | Article

In the past, barriers to moving a call center back on shore included the high cost of staffing, training, technology, and terminating a contract early. Organizations can now handle their move back onshore cost-effectively and get up and running again quickly. Here’s how.

What’s the Hot New Outsourcing Location for High Tech? The United States! | Article

What’s the Hot New Outsourcing Location for High Tech? The United States! | Article

A 2009 BDO Seidman study of American chief financial officers in the high-tech industry predicted there will be a decline in offshoring in 2009. The new hot location: the United States. Read why.

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality | Article

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality | Article

If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.

How One Outsourcer Uses Another to Keep Its Work Onshore | Article

How One Outsourcer Uses Another to Keep Its Work Onshore | Article

Offshore claims processing has traditionally been cheaper than in the United States for obvious reasons-the price of keying in data overseas is a fraction of what it is here. Antares Management Solutions, a third-party claims administrator, was considering going overseas when it discovered a better solution from GTESS.

American Outsourcers Revamp to Compete with Offshore Suppliers | Article

American Outsourcers Revamp to Compete with Offshore Suppliers | Article

Two American suppliers created offerings that allow them to compete with Indian outsourcers. Here’s what they did.