Tag: order to cash

How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 2 | Article

How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 2 | Article

Ritesh Idnani is the chief operating officer of Infosys BPO and one of the 15 members of the executive leadership team at the Infosys group of companies. He successfully helped scale Infosys’s BPO business from $43 million in FY 2005 to $427 million in FY 2010. Based in New York City, Idnani focuses on managing […]

Technology Benefits in BPO: Are They Real? | Article

Technology Benefits in BPO: Are They Real? | Article

Wipro Point of View: T is for Technology, Totality, and Tads Technology has been a cog in the BPO wheel for a while. Today technology is seated at the core of all major BPO deals. Cost benefits are now a given Expectations from outsourcing services are more qualitative in nature Despite the shaken-up economy, BPO […]

Wipro – Enhancing Value over the Entire Relationship Life Cycle | Service Provider

Wipro – Enhancing Value over the Entire Relationship Life Cycle | Service Provider

Wipro Limited is the world’s first PCCM Level 5 and SEI CMM Level 5 certified IT services company. Today, it is a diversified global business conglomerate with a profitable presence in niche market segments of IT solutions and services, consumer products, lighting, furniture, ecology and energy management, water treatment, and hydraulics.  Major group companies include […]

Achieving World Class Effectiveness in the OTC Process – Even in Uncertain Economic Times | White Paper

Achieving World Class Effectiveness in the OTC Process – Even in Uncertain Economic Times | White Paper

Running a world class Order-to-Cash (OTC) process can be a source of strategic advantage to organizations. A well run OTC process can enable organizations to increase their overall sales and profits, and improve the cash flow. However, OTC is a complex, multi-functional process and driving end-to-end improvements is quite challenging. As a result, companies typically […]

Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape | Article

Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape | Article

Verticalization. Major changes in the supplier landscape. Melding process and technology to boost FAO processes to the next level. Here is what our experts are predicting. Ritesh Idnani, Vice President and Head, Global Sales and Marketing for Infosys BPO, believes finance and accounting outsourcing (FAO) will grow because of four drivers: the deepening of current […]

Gotchas For SMB Insurance Companies | Article

Gotchas For SMB Insurance Companies | Article

Insurance carriers with under $300 million in premiums face major challenges in adopting outsourcing because of their complex processes and products and intense government regulation. Here are some things to think about to insure outsourcing success.

Order-to-Cash Outsourcing Helps Manufacturers Reduce Costs and Capital | Article

Order-to-Cash Outsourcing Helps Manufacturers Reduce Costs and Capital | Article

Today the pressures to cut costs are relentless. Manufacturing is one industry that has spent quite a while in the cost vise. Emulating Wal-Mart’s success, retailers have been forced to follow suit, putting substantial pressure on manufacturers to lower their prices in order to remain competitive. Where is there a place to cut costs? Manufacturers […]