Tag: outsourced billing

When T-Mobile US, Inc. Needed a Partner to Streamline Billing, Improve Efficiency and Create a Continuum of Process Improvement, Amdocs Answered the Call

When T-Mobile US, Inc. Needed a Partner to Streamline Billing, Improve Efficiency and Create a Continuum of Process Improvement, Amdocs Answered the Call

2013 Outsourcing Excellence Awards BEST CUSTOMER SATISFACTION: T-Mobile US, Inc. and Amdocs “Although outsourcing is a partnership, you have to make sure that you, as the customer, maintain control.” Habib Sarkis, Vice President, IT Operations and Support, T-Mobile US, Inc.   You’d be hard-pressed to find another industry that is more competitive or moves at […]