Tag: pitfalls

Four Costly Mistakes to Avoid When Moving to the Cloud | Article

Four Costly Mistakes to Avoid When Moving to the Cloud | Article

The existing technology market is being destroyed to make way for the new cloud services world. Cloud providers, leveraging virtualization, automation and their investments in infrastructure can provide a dizzying array of IT services from 30-75 percent cheaper than traditional IT providers. And they can do this using a variety of delivery models. That makes […]

Five “Gotchas” When Negotiating an Outsourcing Agreement | Article

Five “Gotchas” When Negotiating an Outsourcing Agreement | Article

While reducing cost is typically the primary benefit of outsourcing, you also want an outsourcing agreement that allows you to realize your immediate and long-term delivery needs, provides contract flexibility and ensures that you receive maximum value for the money you will be spending. To meet those objectives, pay careful attention to the five “gotchas” […]

Avoiding the Dark Side of Help Desk Outsourcing | White Paper

Avoiding the Dark Side of Help Desk Outsourcing | White Paper

Outsourcing a help desk can appear to be an easy strategy for reducing cost and improving service levels. However, there are significant challenges and pitfalls that can erode the return on investment. The top challenge is partnering with the right vendor. This white paper pinpoints the 11 biggest mistakes that companies make when choosing an […]