Tag: process reengineering

The Future-Ready Enterprise: Making Your Run at Tomorrow | White Paper

The Future-Ready Enterprise: Making Your Run at Tomorrow | White Paper

The lack of certainty about the future is prompting businesses to hesitate in making bets on tomorrow. Enterprises that use Analytics and Technology to address business challenges have a tremendous competitive advantage. However, both Analytics and Technology must be used to rigorously re-engineer processes so that the need to address longstanding challenges is eliminated altogether. […]

The Interconnected Enterprise | White Paper

The Interconnected Enterprise | White Paper

Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance. Smart Enterprise Processes (SEPSM), Genpact’s Business Process Management framework, can make […]

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE is enjoying significant growth and currently performing strongly in the market with a 200%+ increase in stock price since 2009 and market cap increasing from $300 million to nearly $1 billion. I spoke with David Kruzner, Senior Vice President, about the way iGATE goes to market, its differentiation, and how its customers benefit from […]

100 Lessons Learned by Buyers of Outsourcing Services | White Paper

100 Lessons Learned by Buyers of Outsourcing Services | White Paper

In studying outsourcing relationships through Outsourcing Center’s annual Outsourcing Excellence Awards program since 1996, Outsourcing Center has aggregated and analyzed the lessons learned – mistakes and successes – by hundreds of buyers of outsourcing services. These 100 lessons learned focus on issues related to each phase in the outsourcing life cycle – provider selection, contract […]