Tag: puma

Transforming an Antiquated Billing Process in Three Easy Steps | Article

Transforming an Antiquated Billing Process in Three Easy Steps | Article

Deciding to outsource can be a tough decision for many companies. PUMA, the sport lifestyle company, had strong evidence it was time to stop doing things in house: A customer told the billing department he hated PUMA’s invoices. “The customer sent us a letter telling us whoever designed our invoices should be fired. We realized […]