Tag: rebadging

Six Ways BPO Looks Different in 2013

Six Ways BPO Looks Different in 2013

The BPO landscape is changing as fast as the colors on the leaves as summer turns into fall. Why now? Professor Ilan Oshri, Professor of Technology and Globalization at the University of Loughborough, says the maturity of the BPO industry, experienced buyers gained with both captives and third-party service providers, and the providers use of […]

An Outsourcing Partnership That Had to Deliver — STAT

An Outsourcing Partnership That Had to Deliver — STAT

2013 Outsourcing Excellence Award BEST TRANSITION: Daughters of Charity Health Systems and Dell. “We had six months to recreate what we needed to operate our healthcare facilities. For us, the transition really was a critical situation.” Richard Hutsell, Vice President and CIO, Daughters of Charity Health Systems  A typical IT transition is stressful enough. But, […]