Tag: Remedy Corp

Emerald Isle Solution | Article

Emerald Isle Solution | Article

Remedy Corporation is a US software developer and manufacturer of adaptable enterprise applications. The solutions are fast-track, in-depth, scalable, easy to modify; and they quickly became very popular. Soon the small company had more than 9,100 customers in 70 countries. Remedy also handled all of its distribution of the products, and therein lies the problem. As the company grew, to keep in pace with all the development that was coming out of engineering, I just had to keep adding bodies, recalls Robert Cassese, Manager of Worldwide Logistics for Remedy. Cassese says it was a lot of work. We were doing it on the flimflam. For example, I’d go up to the stock room and say take these things, and these things, and this thing, and put them in a box, and put a label on it, and we’ll ship them. And if we needed to send a user manual, installation guide, marketing materials, I’d have to go find a printer and some guy to do it. Smart money said others could do it better than we could.