Tag: renewal

Outsourcing Experts Discuss New Flexible Pricing Models | Article

Outsourcing Experts Discuss New Flexible Pricing Models | Article

Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers will approach outsourcing initiatives differently than in the past. Q. Outsourcing pricing models and contract vehicles have evolved over the past few years. How […]

Study Reveals Drivers in Decisions to Add Scope and/or Extend Contract Term | Article

Study Reveals Drivers in Decisions to Add Scope and/or Extend Contract Term | Article

Adding scope to an outsourcing contract, whether it occurs before contract end or at the scheduled time for renewal, is a tactic that makes the deal more mutually beneficial over time. Outsourcing Center studied 92 relationships to identify the drivers for adding scope. The study also identified a key factor in enabling the scope-expansion decision.

Study Reveals Key Factors in Decisions for Early Renewal of Outsourcing Contracts | Article

Study Reveals Key Factors in Decisions for Early Renewal of Outsourcing Contracts | Article

Why do some buyers decide to renew their outsourcing contracts early before the term expires? Outsourcing Center studied 92 relationships to identify the drivers for early renewals. The study also revealed top qualities of providers appreciated by buyers in early-renewal deals.

Calling for Help: Outsourcing Helps BT Reinvent Itself | Article

Calling for Help: Outsourcing Helps BT Reinvent Itself | Article

BT was a plain old phone company. Then competition and the Internet changed telecommunication. Where was BT going to find the capital to fund the requisite new offerings? BT outsourced its HR to Accenture. Together the partnership transformed BT.

Development and Customization in Outsourcing | Article

Development and Customization in Outsourcing | Article

Today, ITO may involve customization or development. Outsourcing contracts must reflect this work. Attorneys at Baker& McKenzie discuss four areas of concern.