Gung-Ho for More Than Vanilla | Article
What’s a company to do when it has the business but not the resources to do it? Here’s the story of a deal that looked impossible at first…until it was outsourced to an ASP.
Tag: "ROI"
March 1, 2002 | 0 comments | Read More
Back-office Outsourcing Makes Rapid Growth Possible | Article
Sunrise Assisted Living planned to open 200 new facilities a year. Outsourcing was the only way to handle its back-office activities with such rapid growth.
March 1, 2002 | 0 comments | Read More
Resourceful Outsourcing Nabs Outsourcer’s Resources | Article
Manufacturing companies are finding that technology sometimes creates a need for new facilities, as well as streamlined processes. Find out how a U.K. company lacking investment capital used outsourcing to obtain a new facility.
February 1, 2002 | 0 comments | Read More
Grabbing Rebounds | Article
Facilities management for a company with multiple locations can be handled much more efficiently and cost-effectively through strategic outsourcing.
February 1, 2002 | 0 comments | Read More
Truckloads of Treasures | Article
This outsourcing partnership started an entirely new industry that’s now a significant source of revenue for both parties. It’s an unparalleled story of what can be achieved through innovative outsourcing partners.
February 1, 2002 | 0 comments | Read More
How British Petroleum Began Using Outsourcing to Make its Dreams Come True | Article
Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.
February 1, 2002 | 0 comments | Read More
Mission Critical | Article
Sunoco cracks its data center challenges by outsourcing its mainframe processing to (i)Structure.
November 1, 2001 | 0 comments | Read More
Healthcare’s Biggest Challenge | Article
Behind closed doors, discussions about the biggest challenge for both providers and payers in the healthcare industry are not about HIPAA compliance. It’s about how to be profitable. Given the numerous industry problems besetting companies, revenue has been drastically cut, and most have lost millions of dollars for several years in a row. The solution, as many are discovering, is for organizations to become more efficient. And the only way to accomplish that objective is to outsource non-core business processes and take advantage of outsourcers’ expertise and technological resources.
April 1, 2001 | 0 comments | Read More
Emerald Isle Solution | Article
Remedy Corporation is a US software developer and manufacturer of adaptable enterprise applications. The solutions are fast-track, in-depth, scalable, easy to modify; and they quickly became very popular. Soon the small company had more than 9,100 customers in 70 countries. Remedy also handled all of its distribution of the products, and therein lies the problem. As the company grew, to keep in pace with all the development that was coming out of engineering, I just had to keep adding bodies, recalls Robert Cassese, Manager of Worldwide Logistics for Remedy. Cassese says it was a lot of work. We were doing it on the flimflam. For example, I’d go up to the stock room and say take these things, and these things, and this thing, and put them in a box, and put a label on it, and we’ll ship them. And if we needed to send a user manual, installation guide, marketing materials, I’d have to go find a printer and some guy to do it. Smart money said others could do it better than we could.
February 1, 2001 | 0 comments | Read More
Collective Behavior | Article
Believe it or not, before the launch of Windows 95, the ledgers of Microsoft’s European entity, based in Ireland, looked dreadful. Mark Creighton, EMEA Credit and Collections Manager for Microsoft European Operations Centre, says the company decided to bring someone on board to clean it up before the launch of the new Windows product. French & Associates knocked on the door at just that time and was given the task. Their fee was based on a percentage of what they managed to collect, and Creighton (who was at that time part of the French team) recalls that it was far more successful than we ever had imagined.
February 1, 2001 | 0 comments | Read More
Moving Up the Strategic Ladder | Article
The old information technology (IT) outsourcing model is changing. While many companies still choose to use the much-used model, innovative customers and suppliers are approaching outsourcing from different angles, and in the process are advancing the model to meet new demands. In today’s business world, outsourcing is becoming more strategic as well as more complex.
November 1, 1999 | 0 comments | Read More
Delivering Speed Where It Counts | Article
Fast response to customers is essential to the success of United HealthCare, the second largest managed care company in the U.S., outsourcing.
February 1, 1999 | 0 comments | Read More
SLAs and the Bottom Line | Article
In information services, it’s easy for executives to throw away money buying technology for the sake of technology. What the client needs to understand is how those technological benchmarks equate to business benefits — and that means looking beyond the easy-to-measure, quantitative service levels to the customers’ perceptions of the service being delivered.
November 1, 1997 | 0 comments | Read More
Measuring Value in IT | Article
For many organizations, measuring the performance of the information systems divisions is a frustrating exercise. The problem centers around confusion over what should be measured and how, as well as uncertainty over how to define value.
November 1, 1997 | 0 comments | Read More
From Little Acorns… | Article
Tall oaks from little acorns grow. That old Latin saying applies to the staggering growth taking place in international Information Technology (IT) outsourcing. The growth trends predicted over the next few years in the US and around the world are rooted in a strong and established corporate practice of outsourcing. As this growth continues, COMPASS sees a worldwide need for more effective, corporate outsourcing strategies.
August 1, 1997 | 0 comments | Read More
