Things were going well for Entergy and its IT provider, SAIC; but they wanted their relationship to grow and produce more value. So they jointly funded an 18-month relationship health check-up. It was an eye-opener, and they subsequently renegotiated their deal to make it even better.
Cost savings historically have been the biggest enticement to outsource. Vendors ran the numbers and showed their prospects the math: outsourcing could save them significant dollars. Today, cost savings have fallen to the bottom of the list of why companies outsource, according to Cynthia Doyle, an analyst with IDC……
Intellisource, an IT support company, is used to launching new ideas with NASA. The Vienna, Virginia company, which has been a NASA subcontractor from its inception, was able to win one of the nine master contracts from NASA’s Outsourcing Desktop Initiative for NASA (ODIN) because of its expertise and its heritage with the space agency.
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