Infosys BPO Ltd., the Business Process Outsourcing subsidiary of Infosys Technologies, was established in April 2002. Since then, it has grown consistently to close FY 2009-10 with revenues of $352.1 million. Our company has centers in India, the Czech Republic, China, the Philippines, Poland, Mexico, the USA, and Brazil, and employs over 19,300 people. Infosys BPO [...]
From early-stage companies to large enterprises, it’s not unusual that a company’s sales and marketing are not integrated or strategic. Read what can happen if they outsource their entire sales team to a provider with the expertise to move its clients to market leadership positions.
This paper by Convergys explores the use of analytics in improving up-sell and cross-sell effectiveness as well as the elements that make it successful.
More companies are planning to outsource for strategic — rather than tactical — reasons than ever before. This paper will tell you why.
Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.
Want to do business in Canada, eh? American companies venturing into foreign markets, including the neighbor up north, perform better when they outsource CRM to a local.
There’s a new help desk capability for pharmaceutical companies seeking expert services and lower costs in an offering from Getronics and Everest Field Technologies, which combines campus and field sales support.
In the spring of 2000 as the tech market was softening, the manufacturer of computer memory and networking hardware saw sales falling. Executives felt the critical need to rejuvenate their relationships with resellers and create more user demand for the company’s networking products.
The Every Woman’s Company needed 30 top salespeople nationwide for the roll out of its financial seminars for women. The company signed Erin Brockovich (the real person, not Julia Roberts) as its spokesperson. But the company found out quickly putting together a sales force was as easy as, well, as battling a big California polluter.
In the old days before deregulation, energy utilities had clearly defined market shares and customer bases. Then, on deregulation day, the cloak of protection disappears and these utilities have to face the challenge of a competitive marketplace. For the first time, they have to win customers and provide stellar service to keep them. To make matters even more daunting, few of these utilities had any sales and marketing personnel who could jump into the breach….(outsourcing, bpo)
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