Ben Trowbridge responds Technology is great when it works. What does a buyer of cloud services do when something goes wrong, creating a service disruption? That question became a reality for users of Amazon Web Services on April 20. Its Northern Virginia data center suffered a service outage for its hosting service at 10:41 p.m. [...]
MedUnite handles eight million transactions a month. It needed an easy-to-implement CRM solution to manage its large customer base. Salesforce.com was the answer.
In the world of packaged software, upgrades usually happen about once a year, sometimes less, and those upgrades are usually pretty extensive. But in the world of an application service provider (ASP), one of the benefits of offering a centrally located application is the ability to upgrade more frequently. And because upgrades can be performed without disturbing a user’s systems, they can be done on a more direct, incremental basis.
Application Service Providers (ASPs) attracted more attention than anything else in outsourcing in 2000. Kirk Krappe, senior vice president of products and markets for Corio, Inc., one of the industry’s pioneers and leading ASPs, predicts even more incredible growth in this arena for 2001.(outsourcing, asp)
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