Tag: SAP

NTT Group Companies to Deliver New Cloud Solutions to SAP Clients

Dimension Data, the USD 6.7 billion global ICT solutions and services provider, and its sister NTT Group company, NTT DATA, a leading global IT services provider, have jointly announced a new set of end-to-end services that help clients leverage the agility and costs advantages of moving their SAP applications to the cloud. The new services […]

By June 3, 2015 Read More →

EMC to Acquire Virtustream

EMC Corporation has entered into a definitive agreement to acquire privately-held Virtustream. When the transaction closes, Virtustream will form EMC’s new managed cloud services business. The acquisition represents a transformational element of EMC’s strategy to help customers move all applications to cloud-based IT environments. With the addition of Virtustream, EMC completes the industry’s most comprehensive […]

By May 27, 2015 Read More →
How Amcor Achieved IT Business Transformation by Standardizing Processes in 10 Countries Using SAP and a Local Provider | Article

How Amcor Achieved IT Business Transformation by Standardizing Processes in 10 Countries Using SAP and a Local Provider | Article

You are a global company with a common problem: each country handles its BPO processes differently. Executives at corporate have difficulty calculating costs and running analytics since they can’t get an accurate overall picture because they have to compare apples with oranges. One solution: harmonize and standardize global processes using one ERP system. How do […]

Building Capabilities Leveraging Alternate Solution Deployments | White Paper

Building Capabilities Leveraging Alternate Solution Deployments | White Paper

Globalization has increased the level of competition; businesses need to be highly flexible, scalable, nimble, and responsive to customer demands. Businesses need a new set of capabilities to remain competitive. However these capabilities cannot be acquired cost-effectively in the traditional manner. There is need to go beyond and leverage alternate solution deployment and service delivery […]

Forces of Change Shaping Outsourcing Solutions | Article

Forces of Change Shaping Outsourcing Solutions | Article

Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new course, and buyers of outsourcing services need to understand where providers are headed so they can make informed decisions. Outsourcing Center asked 12 leading ITO […]

Syntel – Small Enough to Listen, Big Enough to Deliver<sup>TM</sup> | Service Provider

Syntel – Small Enough to Listen, Big Enough to DeliverTM | Service Provider

Syntel, Inc. is a NASDAQ-listed, global provider of IT services and KPO solutions, aiming to enhance clients’ business efficiency and reduce operational costs. Our portfolio of solutions includes a wide range of technology solutions and services, with an elite clientele of Global 2000 organizations in the BANKING & FINANCIAL SERVICES, HEALTHCARE & LIFE SCIENCES, INSURANCE, MANUFACTURING, and RETAIL, LOGISTICS, TRAVEL & TELECOM INDUSTRIES. History […]

The Impact of Technology on Cost in Business Process Outsourcing | White Paper

The Impact of Technology on Cost in Business Process Outsourcing | White Paper

Although IT has a significant impact on reducing cost, it is also a key cost component in the price of business process outsourcing services. This white paper discusses the impact of software on outsourced solutions and helps buyers gain a clear understanding of how their decisions impact the cost of services. The paper first examines […]

How to Make Indirect Procurement Outsourcing Work Effectively | White Paper

How to Make Indirect Procurement Outsourcing Work Effectively | White Paper

In many procurement outsourcing deals, service providers successfully identify savings and negotiate more effective contracts with suppliers. But they do not optimize the process end to end, do not facilitate more strategic sourcing, and fail to deliver innovation. Many buyers report achieving direct savings of 5-20 percent but not achieving the goal of transforming the […]

The Impact of Technology on Cost in Business Process Outsourcing: The Complete Business Process Outsourcing Cost Picture | White Paper

The Impact of Technology on Cost in Business Process Outsourcing: The Complete Business Process Outsourcing Cost Picture | White Paper

Learn how technology can drive down your short- and long-term BPO costs Click here to download this white paper

Improving Quality in Business Process Outsourcing | White Paper

Improving Quality in Business Process Outsourcing | White Paper

Achieve process and service quality with technology

Strategic Levers to Optimize Your HR Processes | White Paper

Strategic Levers to Optimize Your HR Processes | White Paper

Standardization, in-house centralization and outsourcing: A portfolio approach. Click here to download this white paper

New Impacts on Outsourcing in 2009 | Article

New Impacts on Outsourcing in 2009 | Article

New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your company for these impacts.

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009 | Article

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009 | Article

Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here’s what you need to know to be ready for outsourcing decisions in these aspects.

2008’s Landmark Events and What They Auger for 2009 | Article

2008’s Landmark Events and What They Auger for 2009 | Article

What a year! The U.S. economy changed radically. Industry consolidation became the hallmark of the supplier landscape. Here’s what happened, along with some guesses about how these events might impact the industry in the next 12 to 24 months.

The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities | Article

The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities | Article

The midmarket has become the next Holy Grail of outsourcing. This article describes the three reasons why the midmarket will be hot in 2009. It outlines how buyers are driving the market and why suppliers are now finding this market profitable.

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models | White Paper

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models | White Paper

Internal Shared Services vs.. BPO – which is best, and how to maximize their impact?