Tag: telecom spend management

Telecom Buyers’ Guide

Telecom Buyers’ Guide

Telecom is short for “telecommunication,” which has its roots in two words and two languages: “Tele,” from the Greek, means “distant,” and “communicatio“ is a Latin word that means “connection.” However, the process this simple term describes is far from simple to implement and purchase. For most corporate customers, great telecommunications services alone will not […]

Books-A-Million Outsources Telecom Expense Management to Save Money, Make Better Decisions and Keep Vendors Honest | Article

Books-A-Million Outsources Telecom Expense Management to Save Money, Make Better Decisions and Keep Vendors Honest | Article

Hello. Are you paying your cell phone or landline provider too much? With the bills today so complex, how do you really know? The difficulty becomes geometrically more challenging for corporations with thousands of phone lines, data lines, switches, cell phones and tablets for which it now must pay. “The current economy is forcing many […]

Telecom Expense Management Provider Helps Johnson & Johnson Manage Global Communications | Article

Telecom Expense Management Provider Helps Johnson & Johnson Manage Global Communications | Article

An internal audit revealed Johnson & Johnson needed better telecom management. It outsourced North America first, then took the learnings global. Here is its story.

Financial Firms Reap Savings Through Outsourced Telecom Expense Management | Article

Financial Firms Reap Savings Through Outsourced Telecom Expense Management | Article

BancSouth’s telephone bill was 30,000 pages. Employees had to manually search for billing errors. If the bill matched the previous bill by a few thousand dollars, the bank figured it was accurate enough. Outsourcing solved these problems and saved $600,000 the first year.

How Leading Companies Avoid Being Bitten by Telecom Expenses | Article

How Leading Companies Avoid Being Bitten by Telecom Expenses | Article

Voice and data communication–the fourth-largest operating expense for most companies–has historically not been managed in a rational way. But outsourcing solutions are now evolving to a compelling value proposition with a Total communication Management model.

Confused about the Best Cell Phone Plan? Who Ya Gonna Call? | Article

Confused about the Best Cell Phone Plan? Who Ya Gonna Call? | Article

Incorrect or misleading cell phone billing is an expensive problem for corporations. Outsourcing is one way to guarantee you only pay for what you use.

Giant Carrier’s Bankruptcy Filing Highlights Importance of Telecom Expense Management | Article

Giant Carrier’s Bankruptcy Filing Highlights Importance of Telecom Expense Management | Article

WorldCom’s bankruptcy threatens to disrupt its corporate users. The ones who outsourced may be in better shape to weather the storm.

Paying Attention When the Telephone Bills Come Calling | Article

Paying Attention When the Telephone Bills Come Calling | Article

Eighty percent of corporate telephone bills have errors in their favor. Outsourcing short circuits mistakes and checks to see if you’re still being charged for a circuit you removed in 1999.