Tag: TeleTech

TeleTech, Lithium Technologies Join Forces to Create a Social Media CRM Outsourcing Solution | Article

TeleTech, Lithium Technologies Join Forces to Create a Social Media CRM Outsourcing Solution | Article

One of the big corporate worries about social media is that customers will complain about them and then the whole world will hear the problem. The customer who received the 300-page iPhone bill and the United baggage handlers who broke a musician’s guitar demonstrate what happens when unhappy customer comments go viral. “With customers constantly […]