The Impact of Consolidation in Human Resources Outsourcing | Article
What buyers need to know about the wave of consolidation among HR suppliers.
Tag: "trends"
May 1, 2004 | 0 comments | Read More
Canadian IT Value Proposition Appealing to American Buyers | Article
Canada tops the list of offshore options for American companies outsourcing their IT. That’s because price is not the only consideration.
May 1, 2004 | 0 comments | Read More
HR Outsourcing Becomes a Business | Article
Diana Robinson led AT&T’s HR outsourcing effort. Then she joined Aon, the provider of the services she used to buy. She tells what it’s like wearing both hats.
April 1, 2004 | 0 comments | Read More
Outsourcing Picks Up Speed in the Consumer Package Industry | Article
Knowing who your customers are and what they want is crucial in today’s competitive packaged goods industry. Outsourcing their IT to companies that can mine this data gives them an edge. Read why.
March 1, 2004 | 0 comments | Read More
New Outsourcing Law Readies Japanese Companies for Global Pharmaceutical Markets | Article
A new law in Japan will permit pharmaceutical companies to outsource 100 percent of their processes. Read how this will affect the Japanese pharmaceutical industry.
March 1, 2004 | 0 comments | Read More
Buyer’s Guide to Business Transformational Outsourcing Essentials | Article
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
March 1, 2004 | 0 comments | Read More
Why Outsourcing is Hot in the Manufacturing Sector | Article
Manufacturing industry trends – The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong in Australia.
March 1, 2004 | 0 comments | Read More
Offshoring is Only the First Wave of a Major Change in Business as Usual | Article
A cutting-edge, thought leadership perspective on a controversial topic
March 1, 2004 | 0 comments | Read More
Can Buyers Live Happily Ever After with a BPO Niche Provider? | Article
Last year the BPO niche provider market was on fire, especially in the small and medium-sized business realm. Consolidation this year will cause some suppliers to disappear but others will do very well sticking to their niche. Read why.
January 1, 2004 | 0 comments | Read More
Cutting Costs Still Critical in Finance and Accounting, But Business Transformation Looms | Article
2003 was a watershed year for finance and accounting outsourcing. Work went offshore to save money and open new markets. And some buyers outsourced more than just their transaction work. Here’s an account of what happened.
January 1, 2004 | 0 comments | Read More
Human Resources Outsourcing Goes Global | Article
Exult turned profitable. Suppliers went global. Buyers wanted to outsource the entire process. Transaction engines ruled. Phew! HRO had a busy year.
January 1, 2004 | 0 comments | Read More
Utility Computing’s Blind Spot | Article
IT spending finally picked up and the utility\x0d\x0a model of pay-as-needed became firmly established in 2003. The surviving\x0d\x0a ASPs rose like a phoenix. Buyers focused on cost. They also need\x0d\x0a to consider the strategic value of IT outsourcing.
January 1, 2004 | 0 comments | Read More
The Greening of the BTO Environment | Article
Business transformation outsourcing is the industry’s new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.
January 1, 2004 | 0 comments | Read More
2003 Legal Trends Reflect Move into BPO and Offshore | Article
Partners in the Chicago, London, Sydney, and Hong Kong offices of Baker & McKenzie share their observations about trends in their regions and their industries, including their thoughts on offshoring. Is outsourcing the legal department the next BPO process?
January 1, 2004 | 0 comments | Read More
Offshore Comes of Age in 2003 | Article
Everest’s Todd Furniss and Stephen Dunn discuss the explosive growth of the offshore industry, describing the new players and predicting where the work will go this year.
January 1, 2004 | 0 comments | Read More
Outsourcing in 2003: How Offshoring Is Changing the Industry | Article
The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, [...]
January 1, 2004 | 0 comments | Read More
