Tag: Trowbridge

Will Currency Risk Destroy Your Offshore Outsourcing Deal?

Will Currency Risk Destroy Your Offshore Outsourcing Deal?

Currency exchange rates can confound buyers as they seek savings from Outsourcing.  As the rupee continues to be weak against the U.S. dollar this year, the issues of how foreign exchange rates impact offshore outsourcing arrangements has again come to the fore.  Will the rupee continue to be weak or will macro economic events cause […]

HP Splits Up—Tsunami or Fair Winds?

HP Splits Up—Tsunami or Fair Winds?

Over the last 20 plus years, I have seen the industry change in waves.  The early years were all about EDS, CSC and a reluctant IBM.  Those were the days of the big deal cowboys who defined whole segments of the industry.  The last 15 years have been mostly about the Indian heritage providers who […]

Crushing the 10 Outsourcing Myths

Crushing the 10 Outsourcing Myths

Outsourcing continues to be a huge and multi-dimensional industry all by itself. In India alone, over 2.8M people work in outsourcing providing services to the US and western countries, and over 9M additional people are employed as a direct result of the outsourcing industry. Given the size and scale, it’s often hard to see the […]

Five Tips for Surviving Outsourcing Orals

Five Tips for Surviving Outsourcing Orals

Buying and selling of outsourcing is tough because it’s difficult to differentiate one faceless sport-coated competitor from the next. Raising the stakes even higher is the fact that the capabilities used to make a provider stand out are now just the price of entry. It is standard practice to control the competition and allow each competitor […]

Who are the Real Sales Support Leaders in our Industry Today?

Who are the Real Sales Support Leaders in our Industry Today?

Over the years, I have had the privilege of leading and working with some great sales support leaders; the unsung heroes of large outsourcing providers, telecom carriers and consulting firms alike.  Often, these individuals are underappreciated and underpaid, even though they are the glue that holds a services company together throughout each critical stage of a […]

The Three Keys to Driving Down Corporate Telecom Costs

The Three Keys to Driving Down Corporate Telecom Costs

Be honest: when was the last time you tried to do something about your telecom expenses? Although telecom costs are anything but cheap, these expenses are typically one of the most neglected segments of a company’s IT budget. Many CIOs look at these hefty line items as necessary evils, driven by an increased appetite for […]