Tag: utility computing

How Verticalization and Business Process Utilities Will Impact Outsourced Services | Article

How Verticalization and Business Process Utilities Will Impact Outsourced Services | Article

Transparent pricing, highly standardized processes, vertical solutions. Companies will select service providers that deliver the best quality and value-add, not just the best price. “Increased adoption of standardized solutions in outcomes-based models will drive outsourcing to become more utility based,” says Don Schulman, General Manager, Finance and Administration at IBM. “And that becomes where the […]

Changes in BPO: How Technology Is Changing the Landscape | Article

Changes in BPO: How Technology Is Changing the Landscape | Article

In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO. Today’s way of doing things may be destined for a dusty museum five years from now. Suppliers we interviewed predicted the following will alter BPO during the […]

Outsourcing Made More IT Initiatives Benefiting Citizens and Government Possible for Minneapolis | Article

Outsourcing Made More IT Initiatives Benefiting Citizens and Government Possible for Minneapolis | Article

The City of Minneapolis and Unisys won the Best First Steps Outsourcing Excellence Awards in 2004. We went back to see how the relationship has progressed. Did outsourcing really help the citizens of Minneapolis?

Trends in Utility Computing and Outsourcing | Article

Trends in Utility Computing and Outsourcing | Article

R&D clusters, virtualization, SOA. They’re part of the second-generation utility computing model, now the number-one model companies are selecting for new IT systems and high-performance computing (HPC) needs. Here’s how buyers are using the model with outsourcing.

Utility Computing: The current and future business reality | White Paper

Utility Computing: The current and future business reality | White Paper

This paper, sponsored by ACS, discusses the emerging and viable set of capabilities that Utility Computing is offering now and the direction it is heading. Click here to download this white paper

Utility Computing’s Blind Spot | Article

Utility Computing’s Blind Spot | Article

IT spending finally picked up and the utility\x0d\x0a model of pay-as-needed became firmly established in 2003. The surviving\x0d\x0a ASPs rose like a phoenix. Buyers focused on cost. They also need\x0d\x0a to consider the strategic value of IT outsourcing.

A View from the Bridge | Article

A View from the Bridge | Article

Aligning Information Technology (IT) and business strategy has been documented as one of the top concerns of CIOs. Network-centric outsourcing can help technology executives reach that goal if they have the proper perspective on control.