Tag: value proposition

Five Tips for Surviving Outsourcing Orals

Five Tips for Surviving Outsourcing Orals

Buying and selling of outsourcing is tough because it’s difficult to differentiate one faceless sport-coated competitor from the next. Raising the stakes even higher is the fact that the capabilities used to make a provider stand out are now just the price of entry. It is standard practice to control the competition and allow each competitor […]

How Cloud Computing is “Creatively Destroying” the Traditional ITO Market | Article

How Cloud Computing is “Creatively Destroying” the Traditional ITO Market | Article

Ben Trowbridge, CEO of Alsbridge, talks to Outsourcing Center Senior Editor Beth Ellyn Rosenthal about the radically changing ITO landscape. Trowbridge, who has just completed a new book, “Cloud Sourcing the Corporation,” discusses the creative destruction of the IT services market. He also provides tips for buyers on how to proceed while the market is […]

Five “Gotchas” When Negotiating an Outsourcing Agreement | Article

Five “Gotchas” When Negotiating an Outsourcing Agreement | Article

While reducing cost is typically the primary benefit of outsourcing, you also want an outsourcing agreement that allows you to realize your immediate and long-term delivery needs, provides contract flexibility and ensures that you receive maximum value for the money you will be spending. To meet those objectives, pay careful attention to the five “gotchas” […]

Outsourcing Service Providers Craft FAO Offerings for the Midmarket Keen on Cost Savings | Article

Outsourcing Service Providers Craft FAO Offerings for the Midmarket Keen on Cost Savings | Article

Improving Processes, Going Offshore Best Ways to Reduce G&A Costs Outsourcing service providers servicing the midmarket (defined here as companies with $1billion to $3 billion in annual revenues) face challenges that differ from working with large corporate buyers. How do they provide the same type of services as they do for enterprises and stay profitable, […]

Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article

Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article

Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly point to a need for buyers to alter their thinking about how, when, and why they engage with providers of outsourced services. Extreme performance requires elasticity Joanne […]

Risks and Complexities in Outsourcing Decisions in the Midmarket | Article

Risks and Complexities in Outsourcing Decisions in the Midmarket | Article

For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years. However, some point out that the nature of midsized companies may hinder growth. Outsourcing Center interviewed providers and advisors serving the midmarket regarding upcoming changes in this market and the risks and challenges that […]

Combating the “Hidden” Costs of Managing Outsourcing | Article

Combating the “Hidden” Costs of Managing Outsourcing | Article

Industry media, especially over the past two years, often points out that a significantly high number of outsourcing arrangements do not deliver the promised cost savings due to “hidden” costs associated with managing the relationship. This is especially true, the reports state, in outsourcing relationships with an offshore delivery component, where administrative costs increase due […]

Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships Work Over the Next Five Years | Article

Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships Work Over the Next Five Years | Article

Getting from A to Z (from the current state of outsourcing relationships to the future state of how relationships will need to work in order to bring about the outcomes that buyers demand) is not an easy path, and some providers will fall away during that journey. In addition, cloud computing changes the entire picture. […]

European and Worldwide Knowledge Process Outsourcing Trends | Article

European and Worldwide Knowledge Process Outsourcing Trends | Article

Knowledge Process Outsourcing may become the fastest-expanding outsourcing initiative in the next 12 months, especially across Europe. Here’s what you need to know about KPO trends, the value proposition, and how to select a KPO service provider.

Finding Safe Hands: Managing risk in offshore outsourcing | White Paper

Finding Safe Hands: Managing risk in offshore outsourcing | White Paper

Deciding to outsource offshore may seem like a leap of faith. While there is a degree of risk involved, there are, at the same time, wildly differing opinions about the extent and severity of that risk. Download eFunds‘ point of view on managing the risk.

New Study on Challenges and Benefits of Outsourcing Insurance Subrogation Claims | Article

New Study on Challenges and Benefits of Outsourcing Insurance Subrogation Claims | Article

A 2005 study on outsourcing and insurance subrogation reveals why some insurance carriers are looking to outsource subrogation and others are hesitant. Another interesting finding: reducing costs is not an objective.

HRO’s Experts Share Best Practice Tips for HR Outsourcing Initiatives | Article

HRO’s Experts Share Best Practice Tips for HR Outsourcing Initiatives | Article

Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.