Tag: Vietnam

Hot Spots for Growth in Outsourcing | Article

Hot Spots for Growth in Outsourcing | Article

Which industries will experience a surge in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to outsourcing in the next two to five years? What value opportunities and risks will they bring? In what geographic regions will companies […]

American Companies Enlist Vietnamese in Quest to Acquire Customers | Article

American Companies Enlist Vietnamese in Quest to Acquire Customers | Article

Cost is only one reason to outsource to Vietnam. Other advantages are a low attrition rate, a cultural penchant for perfection, and a strong work ethic. That’s why Verint continues to increase its work with CSC Vietnam.

European and Worldwide Knowledge Process Outsourcing Trends | Article

European and Worldwide Knowledge Process Outsourcing Trends | Article

Knowledge Process Outsourcing may become the fastest-expanding outsourcing initiative in the next 12 months, especially across Europe. Here’s what you need to know about KPO trends, the value proposition, and how to select a KPO service provider.

Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings | Article

Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings | Article

How much money do companies really save offshoring? This new study answers that question scientifically: 63 percent saved more than 30 percent and 14 percent banked more than 50 percent.

New Offshore Hot Spots: 2005 and Beyond | Article

New Offshore Hot Spots: 2005 and Beyond | Article

The next wave of BPO hot spots could well emerge in 2005 as global corporations rethink their sourcing strategies and look beyond cost as the key driver for outsourcing. Here’s our list.

Considering More than Cost When Choosing an Offshore Locale | Article

Considering More than Cost When Choosing an Offshore Locale | Article

Optimizing skill sets should be as important as cost savings when selecting an offshore location.