Tag: Wendell Jones

Change Enhances Outsourcing Demand | Article

Change Enhances Outsourcing Demand | Article

Three factors in today’s global, competitive economy increase the demand for outsourcing: Technological change, Technology management, Business change.

Can an External Service Provider Really Do This Better Than We Can? | Article

Can an External Service Provider Really Do This Better Than We Can? | Article

Critics of outsourcing often rest their opinions on assumptions that internal functions should be able to do what outsourcing vendors do if the internal organization applied good management practices and worked smarter and harder. Sometimes this may be true, but in other instances it is not.

Deciding What to Outsource | Article

Deciding What to Outsource | Article

Outsourcing relationships have a better chance for success if they have an internal champion who believes in the cause. Find out what you need to know.

Preparing for an RFP | Article

Preparing for an RFP | Article

This article summarizes some of the key considerations in the next phase. The goals of this phase are to develop a detailed analysis so you can determine the current costs for the function you are planning to outsource, analyze the risks, and prepare an RFP.

By April 1, 2001 Read More →
Planning for an Outsourcing Evaluation | Article

Planning for an Outsourcing Evaluation | Article

An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship.

By March 1, 2001 Read More →
What skills must be present in the executive team that manages the ongoing outsourcing relationship? | Article

What skills must be present in the executive team that manages the ongoing outsourcing relationship? | Article

Question: What skills must be present in the executive team that manages the ongoing outsourcing relationship? Answer: from Wendell Jones, Outsourcing Center Analyst

By March 1, 2001 Read More →
Outsourcing Responsibilities of Senior Management | Article

Outsourcing Responsibilities of Senior Management | Article

A New Era for Outsourcing, By Dr. Wendell Jones When the word outsourcing came into common usage 15 or so years ago, this new business practice was usually associated with reducing cost and cutting headcount. Today, companies still look to outsourcing to reduce cost. But the global changes of the last five years have broadened the range of reasons to outsource.

By December 1, 2000 Read More →
Outsourcing Alliances in a Knowledge-Based Economy | Article

Outsourcing Alliances in a Knowledge-Based Economy | Article

The emergence of the new economy is likely to drive outsourcing in new directions. The ability to manage alliances may be the key to outsourcing success in a knowledge-based economy. That’s how Robert Klepper reads his crystal ball. Klepper, a professor at the School of Business at Southern Illinois University’s Edwardsville campus, and Wendell Jones authored Outsourcing Information Technology, Systems and Services……

Beyond Outsourcing’s Legacy | Article

Beyond Outsourcing’s Legacy | Article

In 1999, the outsourcing industry will change directions. That’s the view from Compaq Computer Corp.