90% of executives surveyed agree that managing documents throughout their lifecycle improves business performance, yet only 12% say they are effective at it. Download the survey report today and improve business performance.
Managing your ERP environment (SAP/Oracle) within an outsourcing model is a complex initiative and has its own challenges. This whitepaper will outline how you can meet these challenges and understand the nuances of managing your ERP environment within an outsourcing model.
For their relationship and work to date, Catalina Restaurants and Accenture BPO Services won this year’s HROA Middle Market Relationship of the Year award. The editors at HROA Connections endeavored to learn some of the secrets of this award-winning relationship in this interview for their monthly publication.
For CIOs intent on using IT to enable high performance for their organizations, industrializing the way they deliver applications to the business can achieve savings and business results–beyond those associated with low-cost labor through offshoring. This Accenture point of view explores in depth the benefits to industrializing and how leading companies are using it to [...]
In the new world of HRO, engaging the individual and enabling employees and employers to act with confidence sets the definition for success.
CompuCom’s newest white paper by Tom Vetterani is now available. This white paper focuses on the trend toward remote managed services and how organizations can leverage these services to drive down costs while ensuring the highest level of service quality and end-user satisfaction.
Improved number of hires, operating efficiency and reduced costs.How enterprise-wide recruitment process outsourcing for a fortune 500 company produced proven results year after year.
Visibility, control and alignment: The challenge of maximizing the return on learning
Enterprise Portfolio Rationalization (EPR) is a portfolio analysis and optimization methodology to inventorize, analyze and strategize on what changes are required in the environment to periodically realign the operations and technology universes to business goals. You will learn in this document about: Approach to EPR Benefits of EPR
There’s a two-sided dilemma in achieving corporate green IT agenda items: the cost of not becoming green is high, and the cost of becoming green is also high. This paper discusses a solution for eliminating this dilemma and also reducing risk in implementing green IT initiatives.
While a global shared services strategy is a powerful route to cost savings and global reporting consistency, embarking on this strategy as an internal initiative is not the most efficient or cost effective means of achieving a company’s vision.
Talent management programs (TMPs) can be a major contributor to achieving world-class performance. In this paper, HP explores how a planned TMP can augment a BPO strategy and provide performance results that go beyond the original promise of BPO.
Today the Fortune 500 FAO market is facing lots of drama. That’s why most strategy analysts believe the real fortune and eventual future of FAO lies with working mid-market companies. This Compass paper explains how to operate in the mid-market FAO space: service providers must have the mentality of a commando, but the gumption to [...]
Each market has its unique challenges, Healthcare is no different. The ever changing state of the art healing protocols, the diverse tools to diagnosis and render treatment, to the many providers who meet the daily test to win against diseases’…How one provider determined and conquered their challenge to meet with success.
This paper addresses the changing attitudes of CIOs with respect to their outsourcing decisions. Cost is still important, but a recent survey finds that CIOs expect business value and quality from trusted outsourcing providers as well.
Alan Mills, chief solution architect for Augmentum, believes the U.S. healthcare system is spending money on the wrong things. Instead, it should be more focused on patient information and improved care. He discusses four major trends in healthcare IT and how Augmentum can help software companies, insurance companies, hospitals, and physicians implement them.
Outsourcing Buzz Blog Outsourcing Alert