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The introduction of Single European Payments Area (SEPA) aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across Europe quickly, easily, and inexpensively. However, Genpact foresees that recent changes introduced in the SEPA B2B Direct Debit Mandate will impact adoption of Direct [...]
October 1, 2011 |
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Outsourcing has attracted a huge amount of attention over the past few years. The basic idea is of course very simple – reap the benefits of having a specialist do the job at a lower cost. However, setting up the right deal can be complex and there is a bewildering array of jargon. As a [...]
September 23, 2011 |
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The general IT outsourcing marketplace has matured rapidly over the past 15 years, moving from a world of large, all-encompassing outsourcing agreements, to a world of relatively standard approaches to services, service levels and pricing that are common and benchmarkable around the world. Unfortunately, outsourcing in the banking industry has not matured in the same [...]
September 21, 2011 |
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Although outsourcing is considered a mature business strategy, many transactions either fail or must be renegotiated within the first two years. Inadequate provider selection techniques (often driven by clients and endured by providers) are significant contributors to such failures. This research paper explores the effects of sourcing failure, identifies several common mistakes found in typical [...]
September 9, 2011 |
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Cloud computing is the convergence and evolution of several concepts from virtualization, distributed application design, grid and enterprise IT management to enable a more flexible approach for deploying and scaling applications. Learn more about delivering a future-state architecture that captures the promise of Cloud Computing. Click here to download the Oracle Cloud Computing Whitepaper.
August 29, 2011 |
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Achieving the Cloud Computing Vision – Cloud computing is the convergence and evolution of several concepts from virtualization, distributed application design, grid and enterprise IT management to enable a more flexible approach for deploying and scaling applications. Learn more about delivering a future-state architecture that captures the promise of Cloud Computing. Download the free white [...]
August 12, 2011 |
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Choosing an independent software testing company can improve quality and speed your time to market while reducing risks and costs. This paper will explore both the single-source and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and conclude with why multi-sourcing is the optimal choice. Click here to download this [...]
July 31, 2011 |
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Outsourcing provides many benefits, including the realization of improved efficiency, speed and agility to deliver services. Unfortunately, research indicates that the ability to sustain high value realization over the complete life cycle of the outsourcing agreement is a major challenge. This paper discusses how clients and providers can shift their focus in order to minimize [...]
July 28, 2011 |
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Companies will migrate to the cloud; that is a given. An Alsbridge white paper found the major impediments to wider use of cloud services today are not technology related, since that capability is proven. Rather, they are related to process, security and change management. Alsbridge gathered the data from two CIO cloud forums. The participating [...]
Many buyers of outsourcing services encounter difficulties in realizing the full benefit of their outsourcing relationships. In this paper, sourcing advisor firm Alsbridge identifies buyer attributes that lead to underachievement of outsourcing value and discusses how those attributes relate to mistakes in governance. The information covers such areas as guidance in product development, ownership of [...]
June 19, 2011 |
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Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance. Smart Enterprise Processes (SEPSM), Genpact’s Business Process Management framework, can make [...]
Selecting a third-party servicing partner is a critical decision for your company. This is especially true in the lending and insurance industries. CSC’s vice president of Lending Services, John F. Kilgore, has written a series of papers to help get clarity on this difficult choice. The first paper focuses on your servicer’s ability to react [...]
Most companies that outsourced a portion of their finance and accounting (F&A) functions in the early to mid-2000s generated great savings but are probably overpaying now for the service levels they are receiving. More than $2 billion dollars of outsourcing contracts will expire in the next 12 months, and sourcing buyers need to be prepared [...]
April 30, 2011 |
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Globalization has increased the level of competition; businesses need to be highly flexible, scalable, nimble, and responsive to customer demands. Businesses need a new set of capabilities to remain competitive. However these capabilities cannot be acquired cost-effectively in the traditional manner. There is need to go beyond and leverage alternate solution deployment and service delivery [...]
April 1, 2011 |
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Have a PeopleSoft Upgrade in your Pipeline? If you’re considering upgrading your Oracle application, then this is a session not to be missed. Join Oracle On Demand in a “fire-side” chat with current Oracle On Demand customer HDR, Inc. Hear how they used Oracle On Demand as a best practice to ensure a successful PeopleSoft [...]
March 15, 2011 |
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More than half of the transactions within the US healthcare industry are still paper-based. In addition, there is a processing lag if the payment is paper and the remittance is electronic. Several major challenges plague the healthcare industry’s quest to automate the payments process, and many healthcare providers, billing companies, and banks serving healthcare providers [...]
February 15, 2011 |
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