Tag: Wipro

Omni-Channel Retailing: The Importance of Seamless Customer Experiences | White Paper

Omni-Channel Retailing: The Importance of Seamless Customer Experiences | White Paper

The customer experience has changed, and this time around, the customer is at the core, driving the change agenda. Customers expect to research, discover and purchase items across multiple channels — websites, brick-and-mortar stores, mobile platforms, direct mail, catalogs, home shopping, gaming and more. The challenge for retailers and service providers is to ensure that […]

Cincinnati Water Works Selects Wipro to Transform CRM, Billing, Service Bureau Operations

Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services company, has been selected by the US-based utility company Greater Cincinnati Water Works (GCWW) as its IT partner to transform the utility’s CRM, Billing and Service Bureau operations. Greater Cincinnati Water Works provides about 133 million gallons of water a day to […]

By March 25, 2015 Read More →
Infosys, Wipro Scrambling to Secure $2 Billion Worth of Contracts

Infosys, Wipro Scrambling to Secure $2 Billion Worth of Contracts

  BENGALURU: With an eye on regaining double-digit growth rates, former IT sector stars Infosys and Wipro are scrambling to fight and protect top outsourcing contracts worth more than $2 billion ( Rs 12,000 crore) that will expire this financial year, executives familiar with the discussions said. At Infosys, chief executive Vishal Sikka has personally taken […]

Five Market Trends in Mobility and Semiconductors

Five Market Trends in Mobility and Semiconductors

“Innovation is exploding in the semiconductor business because of mobile devices,” says Arvind, leader of Wipro’s global semiconductor business. Why? Because consumers are becoming choosy. “Companies have to keep up with consumers’ expectations. If they don’t, they will become irrelevant,” adds the Wipro executive. Three underlying market demands are creating the five trends. The three […]

Transforming Service Organizations to Next Generation Operations | White Paper

Transforming Service Organizations to Next Generation Operations | White Paper

Service organizations at manufacturing companies are rapidly evolving. This white paper charts how service organizations can transform themselves into a next generation operation, undergoing a metamorphosis from cost center to profit center. The survey found manufacturers expect their service operations to improve their relationships with their customers and even serve as a differentiator. This is […]

The Top Digital Priorities of Today’s CMO | Article

The Top Digital Priorities of Today’s CMO | Article

Over the past 10 years, there’s been a dramatic shift in the world of marketing. Digital media is now mainstream, taking multiple forms and co-mingling with the traditional offline fare. Well utilized social media can create a vital connection with a company’s target audience whether that audience is comprised of consumers or corporate decision-makers. The […]

Remote Healthcare Device Monitoring and Analytics Boost Device Manufacturers’ Bottom Line | Article

Remote Healthcare Device Monitoring and Analytics Boost Device Manufacturers’ Bottom Line | Article

Wipro Voice: Remote Healthcare The recent U.S. Supreme Court decision on the Affordable Care Act (aka Obamacare) is just one business change buffeting the manufacturers of healthcare devices (which includes everything from MRI machines to cardiac pacemakers.) Like most manufacturers, their markets are flattening and so are their profits; developments that are squeezing their bottom […]

WIT: In Line Quarter, But Soft Guidance | Market Analysis

WIT: In Line Quarter, But Soft Guidance | Market Analysis

Back to Market Analysis home  Wipro reported IT Services results in line with expectations, but guidance fell short of estimates. Similar to Infosys, Wipro is caught in the perfect storm of facing organizational changes and a weakening demand backdrop. The sector decline has reached the stage of pricing discounts, which appear relegated to the areas […]

By July 27, 2012 Read More →
Top 10 Takeaways: Is the Market Pricing Everything? – Market Analysis

Top 10 Takeaways: Is the Market Pricing Everything? – Market Analysis

Top 10 Takeaways: Is the Market Pricing Everything In? Data Points For Your Investment Mosaic 1. Gartner reports worldwide IT outsourcing grew 8% in 2011 to $246.6 bn from $228.7 bn (5/21/12). Vendors with cloud based offerings and Indian providers were cited as the fastest areas of growth. Top 5 providers by revenue were IBM, […]

Industry Report Consulting and Global Outsourcing – Market Analysis

Industry Report Consulting and Global Outsourcing – Market Analysis

Top 10 Takeaways: Intra Quarter Channel Checks Key Data Points for Your Investment Mosaic 1. Syntel optimistic about prospects (5/14/12). Takeaways: demand environment healthy, SYNT taking market share due to client service, & earnings protection from margin flexibility exists. 2. VanceInfo reports healthy results raising top line annual guidance, but EPS guidance unchanged (5/15/12). Takeaways: […]

How Innovation Makes Companies More Competitive and What You Can Do to Make Yours More Innovative | Article

How Innovation Makes Companies More Competitive and What You Can Do to Make Yours More Innovative | Article

Wipro Voice: Innovation What separates a great organization from other good companies? Management? People? Policies? Quality? Probably all of these and more. Innovation has always been the single most important factor in ensuring a distinctive advantage, giving companies a higher market position. Quality and process excellence ensure maximum benefits from innovations – both incremental and […]

Redefining Retail: Engaging Consumers in a Multi-Channel World | Article

Redefining Retail: Engaging Consumers in a Multi-Channel World | Article

Wipro Voice: A Discussion with Bhanumurthy B.M., Chief Business Operations Officer, Wipro Technologies. Although retailers were not the first industry group to embrace the outsourcing or right shore models, they’re now engaging these options with all the gusto of a camped-out shopper on Black Friday. The driver? Technology. The great competitive advantage in the new […]

Transforming the Front Office to Achieve Competitive Differentiation, Growth and Profitability | White Paper

Transforming the Front Office to Achieve Competitive Differentiation, Growth and Profitability | White Paper

Customer experience has become a powerful differentiator for organizations of all sizes and types. In today’s ultra-competitive market, businesses must strive to deliver exemplary customer service across all touchpoints and via a proliferating array of channels. With customers becoming more demanding every day – and given the fact that dissatisfied customers often will take their business over to […]

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Definition: “Cloud computing provides on-demand network access to a shared pool of configurable computing resources that users can rapidly provision and release with minimum client or provider interaction.” — From Cloud Sourcing for the Corporation by Ben Trowbridge, CEO, Alsbridge “I think there will be an explosion” in the near term, predicts Steven Morris, senior […]

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Outsourcing providers have been offering their clients analytics services for at least 15 years. “But today the interest in analytics is completely unprecedented,” reports Pankaj Kulshreshtha, senior vice president, analytics and research at Genpact. Earlier, clients only considered a few specialized functions were appropriate for the ‘quants’; today it’s all functions, he notes. “Procurement, marketing […]

Under the Radar: A Look at the Oft-Overshadowed ITO Trends for 2012 | Article

Under the Radar: A Look at the Oft-Overshadowed ITO Trends for 2012 | Article

If ITO were a movie, Cloud, analytics and mobility would be the headliners. Although this trendsetting triad is having a dramatic impact on how services are consumed and how companies operate, a number of other significant trends are emerging in the ITO space. This article focuses on those unsung heroes and the impact they’ll have […]