Tag: Xerox

The New World Order of ITO: The View from the Inside-Out | Article

The New World Order of ITO: The View from the Inside-Out | Article

If you look back on the transforming world of IT over the past few years, it’s easy to chart the stages. First, there was denial that anything needed to change. Then came the fear of cloud and the perceived lack of control associated with this agile, new delivery model. As we move to 2013, we […]

Methodist Healthcare Outsources Printing to Improve Savings and Service | Article

Methodist Healthcare Outsources Printing to Improve Savings and Service | Article

Before outsourcing, the medical center sent printing off site, relinquishing control. Then it outsourced to Xerox Corporation. As a result, there’s more money for better patient care, and the hospital is more competitive.

What’s In a Name? | Article

What’s In a Name? | Article

Although we’ve dressed it up and given it a new name, business process outsourcing (BPO) has been with us since the beginning of outsourcing as an industry. Areas such as payroll processing and credit card processing are regarded as mature outsourcing industries, and payroll is perhaps one of the oldest outsourcing niches around.