Steve Gust
Larry Marcus, president and chief executive officer, of NY based MiracleNet.com knows that his service needs to be up to par when it comes to being an ISO. There are simply too many others out there. AOL, EarthLink and MSN are always looking for information Superhighway travelers. MiracleNet.com offers subscribers a chance to make money with memberships. If there are hiccups getting online, revenue can be lost……(outsourcing
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
As every newlywed discovers, golden anniversaries are more likely to be in a couple’s future if they start off their marriage on the right foot. The same applies to outsourcing relationships. Paul Swinscoe, senior program manager for Raytheon Training International in London, England, says proper preparation before buyers sign an outsourcing contract stacks the odds of its success. This advice is even more compelling when assigning accountability…..
Outsourcing Center, Kathleen Goolsby, Senior Writer
Ancient navigators found their way by following the Little Dipper. The constellation’s polestar, Polaris, always conspicuous and very near the north celestial pole, was used as a guide in traveling the seas. Outsourcing, often undertaken by buyers who have no prior experience navigating the depths of this intricate business relationship model, can end up in a shipwreck. Ted Williams, Vice President of Business Development for Compass America, reminds companies considering embarking on an outsourcing journey to make sure they are well represented by a neutral third party. Outsourcers write a lot more contracts than buyers. They are better at it than you are, he says……..
Outsourcing Center, Kathleen Goolsby, Senior Writer
To be held accountable means one is subject to certain obligations. In the world of outsourcing, both buyers and suppliers must take preventive measures to ensure an equitable and successful relationship. For the buyer, this means structuring an effective contract that details a broad range of ways in which the supplier will be held accountable. These include audit and benchmarking rights, user surveys and disaster recovery plans. There are termination rights and the right to sue afterward as well as service levels and their related credits or penalties. And, of course, the contract describes various legal remedies in the event of failure……
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The founders of Bangkok.com, who are based in Boston, Massachusetts, planned to resell the domain later for big bucks. But to underwrite their investment, they decided to offer email forwarding to anyone who wanted a Bangkok.com domain name. Our vanity email address wasn’t terribly successful, says Stanhope, who is the general partner. The founders sold 100 year-long subscriptions at $35 each……
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing may turn out to be the golden egg for Commtouch. Since every youth in Israel must serve in the Army, which relies on sophisticated military intelligence and technology to survive, Israel has a wealth of technically skilled young people.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Joe Szmadzinski is a connoisseur of outsourcing contracts. Szmadzinski has negotiated and lived through 25 outsourcing contracts in the last three years as president of System Advisory Group in Southfield, Michigan, a firm that provides interim CIOs for major corporations like Budget Rent A Car….. (outsourcing)
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Swart, the president of Intell-a-Pro, Inc., a business process outsourcing (BPO) firm based in Amelia, Ohio, feels tools now becoming available on the Net will allow companies to reduce labor intensive areas in their business processes…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Prisons are one of the most difficult areas to privatize and do it well and safely, says Adrian Moore, of the Reason Foundation. While the task of taking away an offender’s liberty rightly belongs to the government’s judges and juries, the task of making sure prisoners remain in cells and behave for set periods of time is not something that only a government can do. There is no reason why prisons should not be privatized . . . as long as there is accountability…..(outsourcing)
Outsourcing Center, Kathleen Goolsby, Senior Writer
There are arguments both for and against outsourcing and privatization of prison facilities. Some say it allows prisons to be constructed and operated more efficiently and cost-effectively. Others say a supplier’s profit may interfere with inmates’ interests. One thing cannot be disputed: it makes government and private prisons compete. That, in turn, leads to accountability…..(outsourcing)
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