Research & Insight

Monthly archives: March, 2001

Fly Like an Eagle

Outsourcing Center, Kathleen Goolsby, Senior Writer

As human genome mapping starts to produce results and new drugs are developed to eradicate or control some of life’s most significant challenges, the spotlight will be on pharmaceutical companies. Time to market will drive their efforts. But the pharmaceutical industry is highly regulated, so their innovative development efforts will require tight management and control, along with certain levels of configuration management and maturity models (CMM). Outsourcers such as MERANT provide powerful solutions that will allow them to fly like eagles. Keith White, MERANT’s vice president and general manager, explains that 70% of development projects fail and 90% of them are over budget and behind schedule. The challenges are obvious for, as he points out, When you have to develop a product that has to fit in to a million different environments, the risks and time and resources required to get them deployed and to maintain and manage them is expensive.

The Future of Contract Manufacturing

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Future of Contract Manufacturing In the food business over the last decade, innovation and new product introduction has been the key driver. Brand names no longer command the same premium they used to. Steinberg points to recent market shares for new candy bars, snack foods and specialty cereals that have come and gone as evidence that new product life cycles often are very short. This means the innovation engine has to be cranked up pretty high, he says. So most food companies have invested heavily in plants, equipment and process technology over the last decade. According to Steinberg, a growing number of food companies now have too much specialized and inflexible technology that often was designed to make a product that may not be as competitive now as it once was. To become competitive, many consistently over the last decade have been asked to take money out of the supply chain. Profitability has come from continuous cost cutting, rather than top-line growth. Innovation, after all, is difficult; and i

If the Shoe Fits

Outsourcing Center, Kathleen Goolsby, Senior Writer

Building for Future Competition and Growth Dramatic technological changes now regularly unsettle our ways of doing business, and this trend promises to wreak even more havoc in the future as technological advances occur even more quickly. Future organizational success already depends on strategies to make companies more agile in their ability to change so that their competitors don’t pass them by. Where will your company be five years from now? Successful companies will have evolved to operate in fresh new, more effective ways. Motivational speaker and author, John L. Mason, advises people that if the shoe fits, they shouldn’t wear it, for they are not allowing room for growth. Companies that don’t change but continue to operate as they do today will become eccentric, for growth and success require change. To stay in the game, executives must decide to stop doing things the way they have always been done, realizing that organizations have limitations and can’t be good at everything. To

Outsourcing in Uncertain Times

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Corporate layoffs command the headlines. Inflation numbers are jumping up and the NASDAQ index is diving down. Yet some industries still can’t find enough people to meet their growing orders. Are we heading toward the locust years or new boom? While economists are debating the answer, businesses have to decide what to do. Should they hire more people to be ready for a surge? Or should they lay off staff to stay lean and mean in preparation for the hard times ahead? Decisions today can affect the bottom line tomorrow. But one thing is clear in the cloudy horizon: Outsourcing is one of the best tools to deal with change in uncertain times, says Michel Janssen, chief operating officer of Outsourcing Center in Dallas, Texas.

ASPs Hit the Wireless Bull’s Eye

Outsourcing Center, Kathleen Goolsby, Senior Writer

Our mission at the Outsourcing Center is to promote outsourcing to be the first choice in strategic tools to use in achieving business objectives. One of the best ways to do that is to present to you illustrations of excellence in outsourcing, thus showing the value and benefits that can be accomplished. Of the many fine relationships we encounter, the best become recipients of our annual Editor’s Choice Awards. In this very popular annual awards issue of the Outsourcing Journal, we relate their stories so that you may duplicate their successes.

Birthing a BPO: The VC Route

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Web-enabled applications have made the BPO offering irresistible. Outsourcing typical BPO functions like finance and accounting or human resources continues to gain popularity because outsourcing helps companies reduce their risk. The outsourcing vendor is an expert in the field, so it can do a better job than the in-house folks who aren’t as up-to-date on the latest.

Wireless Billing Complexities Crave Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Current communication providers will need to revamp their system to handle billing processes for wireless services. Thomas Tunstall, Ph.D., at KPMG Consulting LLC, explains that the revenue streams that have come from voice will increasingly shift to data. Traffic from applications data traveling through the Internet will be usage based, rather than minutes based.

Connect with a Sourcing Advisor at Outsourcing Center

"*" indicates required fields

Let’s talk more

Consult Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.